Project Support Co-ordinator

We’re looking for a Project Support Co-ordinator to join us on a fixed term basis until February 27th 2026.

You’ll join an established project team, working to transform access to collections information. We care for an internationally important collection and are investing in replacing our collections management system (CMS) to increase accessibility to our staff, volunteers and audiences to explore, enjoy and use.

We value thoughtful applicants, so please include a cover letter that describes your experience and why you’re excited about this opportunity.

What it's like to work here:Reporting to the Collections System Training Manager, you'll be part of our supportive Collections Information and Access (CIA) training team and play a crucial role in supporting the rollout of our new collections system.

We look after one of the world’s largest art and heritage collections, with over 1 million items in our ownership, as well as items on loan from other individuals and institutions. The information we hold allows us to effectively protect, care for, and tell the stories of our collections.

As this is a national role, there’s flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What you'll be doing:The Collections Information Access project has several workstreams, you’ll be using our project management frameworks to assist the Collections System Training Manager as they develop and implement the training plan. Working closely with the project team and the wider organisation you’ll support joined up working, great communication and deliver a successful project rollout.

Your responsibilities will include accurate reporting, data handling, auditing, supporting communications to users and scheduling training sessions. You’ll collaborate with the Project Managers and wider project team to share and collate information, and ensure planners and timelines are maintained. You’ll also help us to find ways to improve.

Who we're looking forWe’d love to hear from you if you (have):

• an understanding of Project Management processes and frameworks
• influencing and persuasion skills
• problem-solving and decision-making skills
• organisational and planning skills
• experience of working on projects, including using project management tools and techniques
• comfortable using Microsoft Word, Excel and PowerPoint

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places