What we are looking for: Someone with a passion for patient experience and the drive to improve safety in healthcare This person will also have the confidence to sit alongside senior personnel from across the Trust including Governors, the Chairman of the Board and Non-Executive Directors, doctors and support staff and treat everyone as an equal partner in the decision-making of the group. You will need to have an awareness of the range of experiences and perspectives that different people within our communities might have. For example, what you hear might mean for people that find it difficult to access health services because of socio-economic issues, existing health conditions or accessibility needs for example. We are looking for a person who has the resilience to listen to complex and sometimes challenging information, to influence rational and objective decisions that will represent the needs and interests of patients, and ultimately improve the quality of patient care.
You will need to have the time to read through meeting papers in advance of the meetings and come ready with comments or questions that will aid the group to think through the patient perspective.