Patient Care Navigator
Patient Care Navigator (PCN) - "What is that?" you ask
You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't.
We play a vital role in assisting patients to access healthcare at PMG. From answering queries at the front desk, to helping patients with prescription requests, to communicating with other teams on behalf of our patients, as well as the day-to-day admin responsibilities we undertake; we are an essential part of primary care and help our PMG patients access the help they need.
Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.
Here at PMG are looking for people with:
- Excellent communications and customer service skills,
- Attention to detail
- IT literate
- Ability to be discreet/ respect patient confidentiality
- Previous experience in a similar role is desirable but NOT essential.
Working Hours:
Monday 7:45am to 6pm
Tuesday 1pm to 6pm
Wednesday 7:45am to 6pm
Thursday Non-working Day
Friday Non-working Day
Location: Victoria Way Surgery
Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources.
We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.
Sounds like you and you fancy working as part of a close knit team in a fast past environment where no two days are the same? Please apply by submitting your CV.
You could help make a real difference to people's lives.
Want to find out more about us then visit https://www.priorymedical.com/vacancies.html
PMG is also committed to equality and diversity and welcomes applications from candidates with disabilities and/ or from Black, Asian and minority ethnic backgrounds
Health. Care. Together.
Job Types: Part-time, Permanent
Pay: £12.36 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
