About The Role
This is a new position created to meet the national requirements of UK Healthcare Organisations. A bank position working up to 2 days per month to critique and review our ways of working and patient safety approaches within Practice Plus Group across the whole of the UK.
In PPG, our Patient Safety Partner supports and contributes to our governance and management processes for patient safety.
Our PSP may:
- Be a member of a service safety, risk or quality committee
- Be involved in patient safety improvement projects
- Work with services to ensure learning is embedded
- Be involved in staff patient safety training
- Participate in investigation oversight
- Review complaint and concern responses from our services.
What you'll be doing
The PSP will work with staff to ensure that PPG prioritise the safety requirements of our patients, thereby helping to eliminate avoidable incidents and serious incidents and improving the quality of our services.
As a PSP you may attend meetings looking at patient safety, be involved with reviewing documentation including complaints, incidents and reports. We would expect that you will be able to listen to and read complex information and provide feedback to ensure that patient safety is our priority.
- Quality and Safety groups
- Review, analysis and cascading of safety related information
- Patient safety-related projects
- Staff patient safety training
- Investigation oversight groups
- The development and implementation of the Patient Safety Strategy and other relevant strategies and policies
What we’ll look for in you
- Have had some exposure to working within healthcare in some capacity
- Ability to challenge stakeholders at all levels on best practice / patient safety
- The ideal candidate will have personal or lived experience of using health services and/or as a family member or carer of someone who has used health care services.
- Understanding and knowledge of patient safety.
- Ability to communicate well in writing and read comprehensive reports and the ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety
- Experience of handling and communicating about potentially upsetting or emotional information. Self-awareness to manage the situation and be open to support if required
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).
- Experience of championing health improvements; able to be a critical friend.
- Interaction with multiple stakeholders at senior management level.
- Experience of working in partnership with healthcare organisations or programmes.
- Recognition of how lived experience can influence and drive patient safety.
