Operations Support Assistant
Permanent
Grade 2 - £24,027 - £25,992 Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Work base - Selly Oak Adult Education Centre, 33B Hubert Road, Selly Oak B29 6DX
Birmingham Adult Education Service
This is an exciting time for the service and its journey towards becoming an outstanding provider of adult and community education.
Birmingham Adult Education Service is the largest Adult and Community Learning provider in the country, working across multiple sites, with over 7,000 adult learners annually.
We are looking for enthusiastic customer facing individuals to join our busy teams. You will provide a front line service answering learners queries, both in person and over the telephone as well as carrying out a wide range of administration duties. You will be representing the service as a first port of call for potential new learners and our existing learners. You will need to be highly IT literate and have excellent customer service skills.
This post will be working at Selly Oak Centre a vibrant centre in the heart of the local community.
Here's why you should come and join us: Jobs at BAES - Birmingham Adult Education Service
An ability to fulfil all spoken aspects of the role with confidence using the English Language is required by Part 7 of the Immigration Act 2016
Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
We welcome applications from people with caring responsibilities and flexible working options will be considered.
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).
Job Description and Person Specification
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
