We are always looking for energetic, open-minded, customer-friendly people to join our team. If you have any of these qualities and think you can add something sweet to our growing team, we’d be happy to hear from you.
Location: Rotherhithe, SE16
Type: Full-time
Pay: Competitive – London Living Wage and above
We’re on the hunt for a highly organised, fast-thinking Operations Assistant with proven experience in courier operations, B2B fulfilment, and dispatch coordination. This role is based in our busy Same-Day Delivery hub in Rotherhithe and is central to keeping our logistics running like clockwork.
What You’ll Be Doing:
- Booking and coordinating same-day courier jobs
- Handling client communications via phone, email, and live chat
- Supporting drivers and warehouse teams with real-time updates
- Managing B2B and e-commerce fulfilment dispatches
- Troubleshooting delivery issues and communicating solutions
- Keeping systems updated and admin under control
What We’re Looking For:
Previous experience in courier operations, fulfilment, or B2B dispatch
Excellent customer service and communication skills
Tech-savvy – able to work across multiple platforms with speed and accuracy
A calm, proactive problem-solver with great attention to detail
Someone who thrives in a fast-paced, logistics-heavy environment
A team player who gets stuck in and gets things done
Why Work at Mango Logistics?
We’re not your average logistics company. We’re a small, dedicated team passionate about sustainable same-day delivery and great customer service. If you’ve got the experience and want to grow with a company that values your contribution, we want to hear from you.
To apply, send your CV to [email protected]
