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Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
We are looking for Operational Learning Practitioners to join our brilliant Knowledge and Learning team - we’ve got a really positive culture of growth and personal development.
This is an exciting time to join our team and you will play an integral role in designing and delivering our technical learning programmes, supporting our operational teams through periods of change - now couldn’t be a better time to join us!
Do you have a passion for developing others?
Do you have experience of delivering impactful training programmes?
Do you thrive working in a fast-paced environment to make a difference?
Do you enjoy working on projects, developing clear, impactful development plans?
If so, then this is the role for you!
Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work
Job description
Our Operational Learning Practitioner will be:
- Collaborating with internal stakeholders to complete the full learning cycle, from the identification of learning needs and desired outcomes, to the design and development of a range of blended learning solutions including; classroom and virtual delivery and e-learning packages, that align to the 70:20:10 learning model.
- Delivering our training programmes to groups of varying sizes – this will involve everything from large group presentations and training sessions to post-training support.
- Contributing to the successful implementation of new legislation and changes to our systems, by working with project teams to deliver new polices, processes and learning solutions.
- Introducing a range of tools and techniques to encourage people to share knowledge and self-learn.
Person specification
We’re looking for an Operational Learning Practitioner who:
- Have a passion for and experience of working within learning and development - including enjoying learning new things themselves and who are proactive about their own professional development.
- Are confident, enthusiastic communicators - to build strong and trusted working relationships with others and be comfortable presenting and facilitating best-in-class learning across a range of stakeholders and group sizes.
- Can create and evaluate engaging learning programmes that cater for all learning styles.
- Have good attention to detail – to think through details and impacts with a critical eye to focus on what really matters.
- Are independent and organised - taking responsibility to meet deadlines and are flexible to respond to emerging issues and changing priorities.
- Take initiative and enjoy working as part of a team to achieve common goals.
- Have good IT knowledge – including being able to build and maintain SharePoint sites and to use Office 365 applications especially Word, PowerPoint, and Excel.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Developing Self and Others
- Communicating and Influencing
- Working Together
Benefits
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.
If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing [email protected].
Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).
Where will you be working?
This role is a hybrid role that will be aligned to our Cardiff office as this is where the team are based. Due to the nature of the role, you will need to attend our Cardiff office for up to 5 days per week depending on business need. As a hybrid worker, when business need allows, you may be able to work partly from the office and partly from your home.
Things you need to know
Selection process details
In your application form we’d like you to:
- Tell us about your employment history, including key responsibilities and achievements.
- We’d like you to write a personal statement of 1000 words where you show us evidence of all of the elements of the person specification.
- We will be sifting looking through your application for evidence of all the elements of the person specification, so we'd encourage you to include evidence of as many of them as you can throughout your application and especially in your personal statement.
Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours listed in the advert and Strengths.
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
What will the process look like?
- We’ll sift all applications – this involves reading through them all, please bear with us as this can take some time. We may raise the score required at sift stage to progress to interview if we receive a high number of applications.
- Interviews will be held in person at our Cardiff Office.
- There will be an activity as part of the interview - this will be a mini-teach activity which we will ask you to prepare in advance and deliver at the start of your interview.
- We'll sift all applications we receive in early-July and anticipate holding interviews in mid-July with results shared with all candidates in mid/late-July. We anticipate this role starting from August onwards. Please bear in mind these dates might need to change - we will keep you informed as you move through the process.
- Our interviews will include Success Profiles behaviour and strength based questions.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. If you're applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.
Artificial Intelligence (AI)
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.
More information on the ways you should and shouldn’t use AI can be found here.
Sponsorship
Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Luke Andrews
- Email : [email protected]
Recruitment team
- Email : [email protected]
Further information
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
[email protected]
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
