PLEASE NOTE BY CLICKING APPLY ON INDEED WILL NOT MEAN YOU HAVE APPLIED FOR THIS JOB. PLEASE GO TO OUR WEBSITE - https://shop.unigreenscheme.co.uk/office-administrator - AND CLICK APPLY AT THE BOTTOM OF THE PAGE TO GO TO THE APPLICATION FORM.
ANY APPLICANTS THAT HAVE ONLY APPLIED BY CLICKING APPLY ON INDEED, WILL NOT BE REVIEWED.
Job Summary:
We are seeking a meticulous and professional Office Administrator to join our small but fast-growing team of 23 staff in Caerphilly. This office-based position plays a key role in supporting our project onboarding process, acting as the first point of contact for clients submitting project requests. The role focuses on efficiently managing internal workflows, handling client communications with sensitivity, and ensuring accurate information is gathered for pricing assessments.
You will work closely with the Appraisals Manager, contributing directly to the valuation and commercial appraisal of scientific and technical equipment projects submitted by clients. These projects may involve equipment resale, outright purchase, or commission-based brokering services.
The contracted hours for this position are 37.5 hours (Monday to Friday – (8:30 – 16:30) with an unpaid lunch break, plus the opportunity for overtime. The salary is £13.50 - £15.50 per hour, depending on experience. This position will be subjected to a 6-month probationary period.
About Us:
At UniGreenScheme, we are not just another company—we are a disruptive, high-growth business redefining how surplus equipment is managed. Since our launch, we’ve partnered with leading organisations across the UK and beyond, unlocking value from surplus assets while building a more sustainable future.
We’re proud of what we’ve achieved so far:
- Over 28,000 items successfully re-homed.
- 1 million kilograms of equipment reused.
- £5.3m+ in savings delivered for our partners.
- Carbon savings equivalent to planting 62,000 urban trees, thanks to our resale services.
These achievements are the result of a passionate and dedicated team that believes in making a difference. At UniGreenScheme, you’ll be part of a dynamic and collaborative environment where innovation is at the core of everything we do. We’re looking for people who share our vision and are ready to contribute to our continued growth and success.
If you’re excited by the idea of joining a forward-thinking company that values sustainability, innovation, and high performance, please click on the link - https://shop.unigreenscheme.co.uk/office-administrator
About the Role:
- Acting as the first point of contact for inbound client project enquiries via phone and email.
- Collecting and verifying all necessary information to prepare projects for valuation.
- Managing client expectations and communicating clearly around timelines and next steps.
- Uploading, downloading, and organising documentation within internal systems.
- Supporting the internal workflow by tracking project stages and ensuring all information is complete.
- Liaising with the Appraisals Manager and wider team to help deliver accurate, timely offers to clients.
- Providing general admin support and maintaining structured records and file systems.
Training and Development:
While many of the projects involve laboratory and technical equipment, we do not expect prior technical knowledge. Full training will be provided on internal systems, documentation processes, and client workflows.
About You:
We’re looking for a motivated and highly organised individual who:
- Has excellent IT skills and is comfortable using document management tools, emails, and internal systems all day.
- Is a clear, professional communicator—able to manage difficult or sensitive conversations with diplomacy and honesty.
- Thrives in an administrative role with a high level of structure, attention to detail, and data accuracy.
- Is confident working with different teams to gather missing information or resolve project issues.
- Can balance working to defined processes with using initiative to keep projects moving.
Other Considerations:
The position is strictly non-smoking only.
Job Types: Full-time, Permanent
Salary: £13.50 - £15.50 per hour depending on skills and experience.
Work Location: In person
How to Apply: Please go to our website - https://shop.unigreenscheme.co.uk/office-administrator - and click apply at the bottom of the page to fill in the application form. Any applicants applying by clicking apply on Indeed will not be reviewed.
Application deadline: Because we are always growing our team this is a perpetual post. You can apply anytime and your application will be reviewed in the following days.
Job Types: Full-time, Permanent
Pay: £13.50-£15.50 per hour
Expected hours: No less than 37.5 per week
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: OA/URT
