Are you someone that would love to be part of a friendly office environment and is looking for a Company that offers ongoing support and growth? If so, then Shine is the place for you!
‘We exist to lead the industry by being the first choice for both our people and our customers.’
Shine have been restoring customers’ damaged vehicles for over 20 years, offering a convenient mobile body shop solution to customers that have minor damage.
The Role
Your role will be to book customers onto our systems and assist with any general queries they may have via phone and other platforms. We are looking for someone that finds it easy to talk to people and who enjoys helping others.
The role is Monday - Friday (8am-5pm).
This role will involve:
· Answering inbound calls from our customers, technicians, and Sector Managers to help with bookings and general queries
· Outbound calls to assist with bookings and general queries
· Interacting with colleagues using Microsoft Teams
· Booking jobs onto our internal booking system
· General administrative tasks including data inputting
· Interacting and working together with the office team
· Reviewing vehicle damage photos
· Claims administration
· Liaising with third parties
Full training will be provided for all areas of the role in a training programme that is tailored to you and your needs.
Essentials for the role
· Helpful and a team player
· Good interaction within an office environment
· Microsoft Office skills required
· Claims handling experience would be advantageous but not essential
Benefits of being part of the Shine team:
· Starting salary from £26,208 per annum (dependant on experience)
· Weekly pay
· Company pension
· Discount platform offering access to discounts and cashback at over 800 retailers
· SmartTech at Currys PC World
· Employee Assistance Programme and access to an online Employee Wellbeing Hub
· Employee wellbeing support
· Life Assurance 4 x basic salary
· On-site parking
· 30 days annual leave (including Bank Holidays and Christmas shutdown)
· Referral programme
· Company events
Job Types: Full-time, Permanent
Pay: From £26,208.00 per year
Benefits:
- Company events
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
Application question(s):
- Could you please give your reason for applying for the role of Office Administrator at Shine Repair?
Work Location: In person
