Reports to: Service Manager for Refugee and Asylum Seeker Service
Responsible to: Nurse/Paramedic - RASS
Proposed salary: Band 7.1 on the ABC pay scale, which is equivalent to £42,592.33 (£21.84 per hour) annum dependent on experience (pro rata)
Hours of work: Fixed term contract until September 2026 (shifts 0800-20:00)
Tenure: Part time/full time
Base: Horley Health Hub/Hybrid- a Sussex base
About Alliance for Better Care CIC
Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.
We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.
More about our organisation: www.allianceforbettercare.org
Our Values
· We innovate
If we can do something better, we should.
· We are honest
Even when it is difficult.
· We care
And put the patient first.
· We are inclusive
We listen and we act.
· We deliver
And we’re known to like a challenge!
Services that ABC Provide
· Anti-Viral COVID medication (nMABs)
· Anticipatory Care
· ARI Peads Hubs
· BP At Home
· COVID At Home
· eHubs
· Enhanced Access
· Refugee and Asylum Seeker Support
· Urgent Primary Care Support
· Vaccination Programme
· Wound Care Service
Supervision
Regular supervisions on a one-to-one basis including an annual formal appraisal will be held with a line manager. If you are in a patient-facing role, you will also receive regular Clinical Supervisions with a Clinical Supervisor.
Benefits
· Generous annual leave allowance
· Access to NHS pension
· Bespoke training programme
· Cycle to Work Scheme
· Employee Assistance Programme
· Enhanced maternity pay
· NHS discounts
· Leadership Development Programme
· Salary sacrifice schemes – technology and electric vehicle
· Opportunities for secondments
Job summary
The post holder will be part of a team that provides an urgent primary care response 7 days a week 0800-20:00 to refugee and asylum seekers accommodated in hotels in Sussex and Surrey, as well as responsibility for various assessments including health checks/TB checks/ and vaccination programmes as required by Public Health to ensure that health needs of refugees and asylum seekers are met.
The service reflects the needs of refugee and asylum seekers and is delivered across an increasing number of hotels predominantly around in west sussex. Because this service spans across Surrey and Sussex staff may need to travel some distance on occasions to see patients in hotels.
This post is offered as a fixed term contract offers clinicians the opportunity to develop additional skills and experience the physical and mental health needs of refugees and asylum seekers.
Primary duties and areas of responsibility
- Work collaboratively with the team, to provide an urgent primary care response to refugees and asylum seekers accommodated in the hotels.
- Carry out opportunistic and planned health screening programmes to meet identified need for refugees and asylum seekers living in hotels, including TB checks/health checks and vaccination.
- Liaise closely with partners, making referrals, signposting and supporting access to local health services, including access to maternity, mental health and primary care.
- Provide information, advice and support to refugees and asylum seekers on issues relevant to physical and mental health.
- Participate in the identification of safeguarding and adhere to ABC’s processes and Surrey/Sussex Safeguarding Adults and Children’s procedures.
- Document where safeguarding concerns have been identified, and make referrals as required.
- Assist in the delivery of specific groups if required, to promote access to healthcare and public health initiatives such as women’s health sessions e.g., health screening.
- Attend all designated statutory and mandatory training and additional training provided to upskill team in issues specific to the needs of refugees and asylum seekers.
- Participate in the orientation and induction of new staff and promote good interpersonal relationships within the team.
- Ensure all practice is evidence based.
- Attend RASS meetings as appropriate
- Maintain standards and practice in relation to professional records/ record keeping
- Adhere to all professional, clinical policies within ABC as well as regulatory bodies.
- Be prepared to work flexibly, to travel across east Surrey/Sussex to deliver this service
Person Specification
Qualifications
Essential:
- Registered General Nurse qualification, (Adult) certificate/degree or registered paramedic- minimum 5 years current or recent experience
- Educated to GCSE level or equivalent
- Vaccinator
Desirable:
- Phlebotomy certification
Experience
Essential:
- Experienced nurse/paramedic
- Experience of working in primary or urgent/emergency care
- Experience with Safeguarding processes
- Experience of working with vulnerable client groups
- Experience of dealing with a range of clinical conditions as typically seen through primary care and/or urgent care
Skills and Knowledge
Essential:
- Excellent communication and interpersonal skills
- Ability to organise workload, prioritise and work autonomously
- Broad range of clinical skills
- Good knowledge of safeguarding
- Good knowledge of current health issues for refugees and asylum seekers
- Good understanding of primary care and urgent care presentations
Personal Attributes
Essential:
- Valid licence to drive in the UK with access to a car for business use with appropriate insurance
- Effectively able to communicate and understand the needs of the patient
- Ability to work under pressure/in stressful situations
- Sensitive and empathetic in distressing situations to the needs of refugees and asylum seekers
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
Job Types: Full-time, Part-time, Fixed term contract
Pay: £42,592.33 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Sick pay
Ability to commute/relocate:
- Horley RH6 7BL: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
