Acting as the lead engineer for networks on new projects and moves and working in agreement with standards set out by the Technical Lead - network and security
Working as part of the wider networks team, the post-holder will provide comprehensive technical expertise and support to maintain and expand the Trust’s IT network infrastructure. Responsible for all Trust network services including Local, Wider Area networks and wireless and remote working services
The post holder with have a good breadth and depth of IT knowledge gained through experience as they will be required to be able to work without supervision and will need to understand the complexity of the overall IT infrastructure within their location(s).
Out of hours support is provided by the department and active participation in this may be a requirement of the post.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Main Duties and Responsibilities
Operational
- Act as a lead engineer on the build, configuration, documentation and integration of new IT network service components as part of the Trust’s on going technology expansion alongside the capital programme
- Management of Installation of new structured cabling including WAN and Distribution connections alongside client side, BMS, IOT and WAP connections
- Providing quotations of networking components to project team
- Installation and configuration of new networking components
- Maintaining technical standards for network services.
- Planning, recommending and implementing changes to infrastructure services to improve capacity and performance and address potential risks
- Operational response of escalated Network issues
- Monitoring of reporting and proactive response to network errors and performance issues
- Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System
- Required to explain complex IT issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non IM&T staff again ensuring that understanding is gained.
- To advise customer representatives and service users of issues relating to the IT service needed to meet their specific IT needs.
- Communicate effectively with all customer personnel and service users in a positive and helpful manner
- Liaise appropriately with external product suppliers and contractors, and with other NHS and Social Care organisations, departments and divisions to ensure that customer needs are met and that technological solutions are appropriately matched to current and planned network plans and IT strategies.
- Act as a role model by demonstrating excellent communication and listening skills to staff and customers/patients.
- Ensure that confidentiality is maintained at all times and that staff adhere to the Data Protection Act, Freedom of Information Act and the Caldicott Principles.
To identify areas requiring service improvements where required.
Identify areas for improvement in systems, processes and procedures that will improve the service, seeking agreement and taking issues forward with appropriate support. Implement an action plan and ensure that any decisions regarding changed methods are communicated to the team.
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