Job Title: National Police Chiefs' Council - Business Support Officer

Salary: The starting salary is £38,926, which includes allowances totalling £2,928.

The salary is broken down as £35,998 basic salary, which will increase annually until you reach the top of the scale £38,523 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: 50 Broadway, London. A minimum of 3 days a week in the office is required.

Contract: Fixed Term Contract until 31/03/2026 (with the potential for further extension subject to funding and performance).

THE NATIONAL POLICE CHIEFS’ COUNCIL (NPCC)

Policing is operating in a time of global change and uncertainty, the public and our staff need a service which is responsive, able to tackle future challenges and embrace opportunity.

The National Police Chiefs’ Council (NPCC) brings UK police leaders together to set direction in policing and drive progress for the public.

We achieve this through:

• Coordination – by joining up the operational response to critical national policing issues to deliver policing today and shape the future.
• Collaboration – by working in partnership as part of the whole policing system and beyond to improve public safety.
• Communication – by sharing the collective expertise, views and action of UK police chiefs.

NPCC BUSINESS SUPPPORT TEAM
Business Support maintains the logistics for the delivery of strategic meetings including Chief Constables Council, Regional Chiefs and the newly formed Strategic Planning and Coordination Board. Other responsibilities include supporting the remote workforce for all IT and equipment, HR support, finance, governance assurance, information management and data protection protocols, and host force management duties. The team also work with a wide range of internal and external stakeholders to ensure the NPCC is able to support Chief Officers in the constantly evolving areas of national policing.

THE ROLE

The Business Support Officer is responsible for providing business and secretariat support to the National Police Chiefs’ Council (NPCC), meetings, functional committees/groups and the NPCC governance structures, as well as general business support across the teams. This would include SharePoint creation, management of comms platform, and supporting general ICT BAU requests, senior chief officer requests and queries.

The successful candidate would need to have the following experiences and skills:

• Knowledge of IT systems (proficient use of SharePoint is required and o365 systems is desirable), the ability to pick up new system/packages quickly and keep up to date with technology as it develops/advances. Proactively problem solve, flag issues with managers.
• Excellent communications and interpersonal skills with the ability to create impact and communicate effectively with people at all levels establishing credibility and influencing stakeholders. Experience of progress chasing, negotiating and influencing and responding to enquiries providing advice and guidance to Chief Officers and senior managers and acting as a focal point for enquirers.
• Good skills in planning, development, assurance, governance and delivery within a large and complex organisation, preferably within policing or the public sector – not essential but desirable.
• Experience of managing communication platforms such as intranet and websites.
• Good organisational and time management skills to be able to manage a fast-paced environment with conflicting deadlines and multiple priorities
• Line management experience is desirable

• Additional experience of working in a police environment within an operational setting
• Time spent in the office – Given the role will be 3 days minimum in the office, is this achievable for you when apply for this role.

EMPLOYEE BENEFITS - If you join and work for us, you will get access to:

• A competitive salary with yearly increments.
• Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.
• Hybrid working, with the ability to work remotely dependent on role.
• Competitive pension scheme.
• Company sick pay.
• Job related equipment supplied
• Specialist equipment supplied, under Occupational Health referral
• Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
• Development, coaching and mentoring opportunities available.
• Supportive and flexible onboarding plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.

VETTING

Applicants must hold or be prepared to undergo RV & CTC level before taking up the post.

APPLICATION REQUIREMENTS

Please provide a CV and evidence against the following competencies, (350 words maximum per competency) which are based on the knowledge, skills and experience set out in the job description and the competencies in the Competency and Values Framework (CVF). Please note, CV’s will not be assessed within the initial application, answers to the CVF questions alone determine next steps. Once candidates identified for interview has been confirmed, CV’s will then be shared with the appropriate Hiring Manager.

• We take ownership, Level 2 - Describe a situation where you identified a problem or task that needed attention in your workplace. How did you take ownership of it, what was the outcome and what tools/process you used.
• We are innovative and open-minded, Level 2 - Can you give us an example of when you have suggested / implemented a new way of working using one or some of the Microsoft packages – including SharePoint
• We analyse critically, Level 2 – Describe a time you were given an assignment which required a level of attention to detail to present to a manager – what steps did you take to ensure accuracy?

Should you want to know more about the role, we would strongly encourage you contact [email protected] to arrange an informal conversation.

• Please do not attach 2 copies of your CV.

ADDITIONAL INFORMATION

Occasional national travel may be required. Travel expenses will be paid if location allowance is not being received, or when travel falls outside of the home to work journey. NPCC will pay for overnight accommodation if required.

The Metropolitan Police manage HR for NPCC recruitment.

Completed applications must be submitted by 23:55 on 17th August.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence w/c 18th August.

Following application review, successful candidates will be invited to interview. Interview dates will commence w/c 25th August.

Met candidates applying for a secondment opportunity must also make the Met HR Secondments Unit aware via [email protected] so they can track applications made by their staff.

This role is open to external candidates as a fixed term contract, anyone who is an existing Met employee will be processed as a secondee.

Please note that if you are applying as a secondee from another national police force or government organisation, please contact [email protected], do not apply online via Oleeo. Online applications will only be accepted for external candidates, or existing Met employees. If you an external to policing, please ensure you apply through the External Oleeo link available via - https://www.met.police.uk/police-forces/metropolitan-police/areas/c/careers/police-staff-roles/police-staff-vacancies/.

Anyone applying on a secondment basis, must seek Chief Officer Group and HR Business Partner support before applying. Applicants must also discuss with their Senior Leadership team their intentions to apply for a role within NPCC.

The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females.

As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.

If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.