Modern Apprentice Justice Services Administrator

Modern Apprentice Justice Services Administrator

At North Wales Police we have a great opportunity for an Apprentice Justice Services Administrator to obtain a solid understanding of business administration and customer services across designated business areas at our offices in St. Asaph. Joining our Justice Services team, we’ll employ you on a 2 year fixed term contract and provide you with a dedicated mentor where you’ll have the benefit of gaining a solid grounding in business administration whilst working towards completing an NVQ Level 2. We’re an organisation that truly supports success in the workplace.

This Apprentice Justice Services Administrator opportunity will provide you with:

• Support in completing an NVQ level 2 Qualification in Business Administration / Customer Service if you are currently working towards this, or support in achieving the qualification.
• You’ll be employed on a fixed term two year contract for the purpose of serving an apprenticeship with North Wales Police in an administrative role.
• You’ll be supported by a mentor who will provide dedicated support in monthly meetings to discuss your progress, leaning needs and development plans in line with your NVQ modules.
• You’ll be involved in conduct research, inputting data and processing various documents using a range of IT packages.
• Working with company policies and procedures in line with the work you will be delivering whilst maintaining confidentiality.
• Undertake general administrative responsibilities such as typing audio transcriptions.
• Producing standard business correspondence and reports.
• Attending meetings and taking minutes.
• You’ll have the opportunity to deal with general telephone and written enquiries from members of the public and other department.
• And, obtain a good level of understanding of various business support services within North Wales Police.

The experience you’ll bring to the Apprentice Justice Services Administrator role;

• You’ll be working towards, or have a desire to work towards an NVQ Level 2 in Business Administration / Customer Service
• IT skills and an understanding of Microsoft Office or similar IT package
• Good written and communication skills
• The ability to work well in a team and alone
• Self-motivated to learn and to apply your learning in the workplace.

Please note there is no age limit on applications for this role and the Apprentice National Minimum Wage rate applies. You can find our more on National Minimum Wage and National Living Wage rates - GOV.UK.

Applications may not be considered from individuals who already hold a NVQ Level 2 (or higher) in Business Administration / Customer Service or similar subject.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.