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Mobile Incident Officer

Network Rail
City of London, England
Full time
1 day ago
Mobile Incident Officer


Location


London, GB


Department Name


MC MOM Willesden (823914) G1


About Network Rail


Join Network Rail - Where People and Connections Matter

If you're ready to make a real difference, we'd love to hear from you!


Brief Description


Deliver a dedicated and effective response to all real time railway incidents, and undertake proactive patrol and disruptive tasking in collaboration with the British Transport Police as part of an Emergency Intervention Unit. Address planned and unplanned disruption and security related issues as they arise.


Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.

If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.

For further information including residency eligibility, please contact your recruiter for more details.


About the role (External)


Key Accountabilities:

1. Undertake proactive duties as directed by joint BTP/ Network Rail patrol plans.

2. Respond to accidents / incidents affecting the safe operation of the railway. Where necessary and appropriate, undertake the role of Rail Incident Officer [RIO1 or 2], take responsibility for the command structure being set-up and lead the co-ordination of the infrastructure and service restoration activities.

3. Collate information and evidence to support initial investigations into accidents and incidents, and provide reports as directed.

4. Participate in structured debriefs with the BTP to identify transferable lessons

5. Collate intelligence for Network Rail and BTP to inform infrastructure improvements and target- harden vulnerable locations,

6. Communicate effectively with key stakeholders including Network Rail Controls and BTP Control.

7. Maintain response equipment in good mechanical order and stored correctly in the BTP vehicles.

8. Act as Network Rails representative when encountering lineside neighbour’s and third parties When undertaking response activities, assist and inform the driver’s hazard awareness.

Job Skills, Experience and Qualifications:

Essential

  • Excellent verbal and written communication skills in person, over the telephone and in writing

  • Qualified as a rail incident officer

  • Decision making skills

  • Assertiveness

  • Ability to prioritise

  • Basic computer literacy

  • First Aid competence (as defined in the standard)

  • Conflict Management training

  • Awareness of managing suicidal contacts


Desirable

  • Hold full driving licence

  • Numerate

  • Time management skills

  • Advanced Driving / Driver awareness training

  • Ability to write reports

  • Accident Investigation training

Salary: £55,229

Closing date: 1st September. - Late applications will not be accepted.


You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.


***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****


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Job: IRC2310618

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Mobile Incident Officer


Location


London, GB


Department Name


MC MOM Willesden (823914) G1


About Network Rail


Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!


Brief Description


Deliver a dedicated and effective response to all real time railway incidents, and undertake proactive patrol and disruptive tasking in collaboration with the British Transport Police as part of an Emergency Intervention Unit. Address planned and unplanned disruption and security related issues as they arise.


Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.

If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.

For further information including residency eligibility, please contact your recruiter for more details.


About the role (External)


Key Accountabilities:

1. Undertake proactive duties as directed by joint BTP/ Network Rail patrol plans.

2. Respond to accidents / incidents affecting the safe operation of the railway. Where necessary and appropriate, undertake the role of Rail Incident Officer [RIO1 or 2], take responsibility for the command structure being set-up and lead the co-ordination of the infrastructure and service restoration activities.

3. Collate information and evidence to support initial investigations into accidents and incidents, and provide reports as directed.

4. Participate in structured debriefs with the BTP to identify transferable lessons

5. Collate intelligence for Network Rail and BTP to inform infrastructure improvements and target- harden vulnerable locations,

6. Communicate effectively with key stakeholders including Network Rail Controls and BTP Control.

7. Maintain response equipment in good mechanical order and stored correctly in the BTP vehicles.

8. Act as Network Rails representative when encountering lineside neighbour’s and third parties When undertaking response activities, assist and inform the driver’s hazard awareness.

Job Skills, Experience and Qualifications:

Essential

  • Excellent verbal and written communication skills in person, over the telephone and in writing

  • Qualified as a rail incident officer

  • Decision making skills

  • Assertiveness

  • Ability to prioritise

  • Basic computer literacy

  • First Aid competence (as defined in the standard)

  • Conflict Management training

  • Awareness of managing suicidal contacts


Desirable

  • Hold full driving licence

  • Numerate

  • Time management skills

  • Advanced Driving / Driver awareness training

  • Ability to write reports

  • Accident Investigation training


How to apply (External)


Salary: £55,229

Closing date: 1st September. - Late applications will not be accepted.

Click apply now to apply.

You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits - To find out about what benefits we offer, click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****


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