We are looking for a new medical secretary to support our existing friendly, hardworking secretarial team. We are looking for this role to start as soon as reasonably possible.
x1 vacancy for 22 hours per week across 3 days as follows:
Monday 8am - 4pm
Thursday 10am - 5pm
Friday 9am - 4pm
The Chislehurst Partnership is a friendly high achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating from two sites (The Chislehurst Medical Practice & The Woodlands Practice) there are 9 partners, with 7 salaried doctors and full complement of nurses including ANP and HCA.
The successful candidate will be expected to work across the two sites.
This role is to support the practice by delivering an efficient, caring and respectful service to our patients. We require our secretary to provide a friendly and helpful primary care service on behalf of the practice. The core duties are listed below all of which are to be completed with a professional and courteous manner whilst ensuring strict confidentiality of our patient’s records.
Main duties of the role (not an exhaustive list) :
- To provide an efficient service for GPs and the practice managers and other health professionals as required. This includes the patient referrals via e-Referral system and email
- Monitor hospital referral letters via the e-Referral system and update GP’s when required advising of any rejections or queries.
- Send 2WW (Two Week Wait) referrals by the appropriate system as presented and ensure the referral is recorded appropriately
- Check that 2WW referrals have been attended and report any DNAs to the referring GP
- Deal with hospital enquiries
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
- To retrieve medical records and assist the completion of medical/insurance records subject access requests and medical forms.
- To invoice and record payments for insurance/solicitor requests.
- Provide holiday/sickness cover for your colleagues as agreed
- Any other duties reasonable to your position
We are looking for someone to provide the best service and;
- Recognises the importance of patient services and value every patient and their needs
- Has strong communication skills, oral and written
- Strong administrative skills
- Excellent attention to detail
- Flexible and hard working
- Is positive about developing their own skills and abilities throughout the entire duration of their career
- Committed to working together with the whole practice team to achieve the desired outcomes
- Who will reflect upon their own performance, accept feedback and engage in development
- To have previous secretarial experience
- To have previous NHS experience in either primary or secondary care
- To have previous general practice experience (EMIS Web experience) but this is not essential
Practice Addresses:
42 High Street, BR7 5AQ
11 Red Hill, BR7 6DB
Job Types: Part-time, Permanent
Pay: £13.20 per hour
Expected hours: 22 per week
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 30/06/2025
