the delivery of high quality patient care in their area/s of responsibility, and in line with local and national guidance and standards.
As Matron you will ensure that the services provided are responsive to patient needs, that the planning of services involves patients and users, and reflects the population served. There is an expectation that the post holder will work closely with Matrons, Associate Director of Nursing, Associate Medical and Operational colleagues within the care group and the Trust.
Key Responsibilities and Responsibilities:
Leadership and Management:
Providing visible, inclusive leadership to nursing and other clinical staff, fostering a positive and supportive work environment.
Patient Care Quality:
Ensuring patients receive safe, effective, and high-quality care, promoting a positive patient experience.
Clinical Governance:
Implementing and maintaining clinical governance frameworks to ensure compliance with standards and regulations.
Staff Development:
Supporting the professional development of staff, including training, mentoring, and performance management.
Resource Management:
Ensuring efficient and effective use of resources, including staffing, equipment, and supplies.
Service Improvement:
Identifying and implementing strategies for service improvement and innovation.
Patient Safety:
Promoting a culture of patient safety and actively managing risks.
Communication and Collaboration:
Liaising with other healthcare professionals, senior management, and patients' families to ensure effective communication and collaboration.
Why Work With Us
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
And if you do join us, you’ll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it’s the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you’ll find it all right on your doorstep.
Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
Provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
Be honest and learn from mistakes and help to create a “no-blame” culture were people feel able to share and learn from experiences together
To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
Acknowledge that you need to continually deliver greater value to customers
Be honest about your biggest challenges and create a culture of curiosity and openness
Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
Be curious and creative about new possibilities, whilst identifying what works well and to do more of it
Help to develop and foster a learning environment where feedback is welcomed and valued
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