Job Description...
We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.
As we continue to grow from strength to strength, our team is growing and we would love to consider your application!
The role…
We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.
No previous tile industry or interiors experience is necessary, only a bonus.
Showroom Duties
Greeting customers and providing refreshments
Directing customers to appropriate showroom areas
Ensuring showroom spaces are clean, tidy and presentable
Restocking coffee station
Assisting with customer samples
Record daily footfall
Sales Duties
Supporting Sales team with:
- Incoming calls
- Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
- Taking payments and sending out order confirmation
- Creating quotes
- Answering customer queries on product prices and availability
- Update CRM with customer information
- Contacting customers who have received samples
- Encouraging showroom visitors to leave a review online
What we offer:
- A great place to work with a friendly and welcoming team.
- Competitive salary.
- Optional pension scheme.
- Company events.
- Employee discount.
- Employee assistance programme.
- Induction training.
- Development opportunities.
Working Hours
Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)
Sunday – 10:30 – 16:00
12.5 hours per week
This is a weekend position, you will work Saturday and Sunday every week.
Salary is £24,000 FTE (pro rated based on part time 12.5 hours, £ 8,108.11 per year)
Job Type: Part-time
Work Location: In person
Job Type: Part-time
Pay: £24,000.00 per year
Expected hours: 12.5 per week
Benefits:
- Company pension
- Employee discount
Ability to commute/relocate:
- Harrogate HG1 2TQ: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (preferred)
Location:
- Harrogate HG1 2TQ (preferred)
Work Location: In person
