Castlebrae is an award-winning property company based in Bathgate, offering high quality properties for sale and to rent in and around West Lothian. To enhance our customer service, we are looking to recruit a highly efficient and enthusiastic professional to add to our super friendly team.
We are looking to recruit an enthusiastic Maintenance Co -Ordinator to work in a fast-paced office. Reporting to the Maintenance Manager the overall purpose of this role is to manage the day-to-day property administration.
You will ensure that properties are maintained effectively, build relations with tenants and landlords and portray a positive professional image of the company in your activities. Applicants should be proficient multitaskers, organized and have strong people skills.
Ideally you will have experience working within Residential Letting / Property Management and have a good over-all understanding of the maintenance side of the business.
Key responsibilities
- Liaising and co-ordinating with landlords, tenants, and contractors
- Working on telephone and email maintenance request from tenants
- Manage multiple maintenance issues in parallel from initial notification through to resolution
- Log repairs on Jupix database, Arranging repair & maintenance quotes
- Preparing works orders and follow through to completion of repair
- Co-ordinating access to properties
- As required assisting with the monitoring all safety certification/checks are up to date, ensure that the landlord is aware when they are due and instruct as necessary. Monitor until safety certificate/report is received into the office and saved on to the system.
· On call for out of hours emergency on a rotation basis
Requirements you will need: -
- Experience of repairs and maintenance
- Basic knowledge of Health & Safety compliance
- Strong administration and coordination skills
- Excellent customer service
- Excellent written and verbal communication
- High level of attention to detail
- Pro-active 'can do' approach
- Good team worker and player,
- Excellent time management, organisational and prioritisation skills
- Professional and presentable
- Reliable, flexible and friendly
- Preferably at least one year’s experience working within property lettings.
Why you should join us
- Company Pension Scheme
- Private Healthcare
- 28 days annual leave
- Excellent growth and development opportunities
- Friendly and supportive working environment where colleagues are valued
Regular training is provided both internally and through Landlord Accreditation Scotland. All our staff can study for industry recognised qualifications.
Job Types: Full-time, Permanent
Pay: £24,500.00-£25,000.00 per year
Benefits:
- Private medical insurance
Experience:
- Customer service: 1 year (required)
Licence/Certification:
- Lettings qualification (preferred)
Work Location: In person
