Leisure Assistant

Contract hours: 7
Basis: Part time
Salary:
Probation period: 6 months
Location: Uppingham School Sports Centre
Closing date: 11 September 2025, 11:59 pm

Job purpose

To be the first point of contact within the sports centre for pupils, staff and the general public
representing the Operations Team in a friendly, helpful and courteous manner. Our Leisure Assistants
will be trained lifeguards who will hold a National Pool Lifeguard Qualification to ensure the safety of all
our users.

Your accountabilities

General

• Making sure the centre is kept safe, clean and tidy at all times for our members and pupils to
• use in compliance with health and safety regulations.
• To deliver high levels of service in customer care to our members and pupils.
• Supervise pupils and ensure their safety.
• To maintain cover of the swimming pool and provide a high level of customer service to all
• members and pupils.
• Greet all visitors to poolside in an appropriate and friendly manner.
• Deal promptly with enquiries or problems around the building with a friendly, kind and helpful
• manner.
• Carry out rescues and first aid when necessary.
• Complete, sign and date daily open and close procedures for the Leisure Assistant.
• Complete, sign and date cleaning and maintenance schedule daily for the Leisure Assistant.
• Deal with any comments or complaints positively and efficiently following correct procedures.

Poolside

• Undertake general lifeguarding duties and ensure the pool is never left unattended whilst in
• use.
• Be aware of general pool conditions reporting any changes from the norm to a duty manager
• Monitor number of bathers in the pool and when numbers exceed specified limits advise
• additional lifeguards, duty manager and reception
• Check safety equipment and report any defect to a duty manager
• Housekeeping
• Assist in the preparation and operation of events and activities including the assembly and
• dismantling of equipment in a timely and safe manner
• Ensure all cleaning duties are carried out as specified by the duty manager and in accordance
• with the centre’s standards
• Patrol all areas of the centre to ensure all facilities are being used in the correct manner
• Maintain storage areas in a clean and tidy condition and in accordance with store plans

Qualifications:

• NPLQ or the ability to achieve within 1 month
• Desirable fitness instructor level 2
• Desirable SEQ swimming teacher Level 1 or 2
• Desirable first aid at work
• Knowledge and experience of customer focused environment
• Experience of working as part of a team
• Desirable experience of working in a leisure centre environment

Personal qualities:

• Focus on good customer service
• Good people skills
• Good Communication skills
• Ability to work as part of a team
• Ability to use own initiative and display a pro-active approach to problem solving
• Flexible and can-do attitude
• Ability to deal confidently with a wide range of people, including pupils, staff and members of the public

Benefits:

• 50% Contribution towards premiums for the School’s private health scheme
• Discount on School fees
• Discount at a local nursery in Uppingham
• 25% Discount on holiday club fees for children of Uppingham or Maidwell Hall
• staff
• Westfield healthcare
• Westfield Rewards which gives discounts at various retailers, gyms, cinemas,
• and restaurants
• Contributory pension scheme
• Employee Assistance Programme
• In house Occupational Health Service
• Membership to dual-use Sports Centre (with a £25 annual joining fee)
• Free staff lunches during term-time
• Free annual Flu vaccinations
• Complimentary staff ticket for select School performances
• Cycle to Work scheme
• Recognised as a “Disability Confident” employer
• Recognised as a “Mindful” employer
• Recognised as “Investors in Diversity”

Safeguarding

Uppingham School is committed to safeguarding and promoting the welfare of children.
Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.

Note

This Role Definition is not an exhaustive list of what may be expected of you in the role. It is noncontractual and may be amended by the school from time to time.

Colleagues are required to comply with all of Uppingham School’s Health, Safety and Environmental policies.