At Tower Cold Chain, we’re redefining how critical temperature-sensitive products move across the globe. Our reusable containers help ensure life-saving pharmaceuticals arrive safely, on time, and without compromise.
Our mission is to ensure the seamless flow of assets and inventory—maintaining efficiency, reducing waste, and enabling supply chains to run smarter.
If you’re passionate about logistics, enjoy working in a dynamic international environment, and thrive on structure, problem-solving, and communication—this is the role for you.
This role will offer you
Global Exposure – Work across regions and time zones with international logistics partners.
Growth & Development – Opportunities to grow within a fast-paced, expanding business.
Collaborative Culture – Work with supportive teams who value innovation, ownership, and problem-solving.
Your Mission
As a Logistics Coordinator, you’ll play a key role in supporting our global logistics operations. You’ll be responsible for planning and executing the movement of assets between our global hubs, maintaining inventory levels, and ensuring our systems reflect real-time, accurate data.
Your work will ensure that assets (such as containers, equipment, and consumables) are in the right place, at the right time, in the right condition—supporting both operational continuity and customer satisfaction.
Key Responsibilities:
Global Logistics Coordination
- Plan and arrange international and domestic movements of assets between global hubs, customer deliveries and collections and exhibitions and trade shows.
- Monitor and manage container flow to prevent shortages and ensure on-time, in-full (OTIF) delivery.
- Identifying the most appropriate transport mode with transit time and cost consideration
- Liaising with, and communicating to, internal departments to ensure there is clear visibility of logistics actions/progress
- Coordinate with freight partners, couriers, and internal stakeholders to ensure timely transport.
- Ensure all logistics transactions are accurately recorded in the company’s systems
- Managing the day-to-day relationship with the Logistics and Transport Suppliers
- Creating Purchase Orders
- Deliver efficient freight rates, secure space through block bookings, and suggest optimisations to reduce cost and increase efficiency.
Asset & Inventory Management
- Monitor stock levels across the network using live inventory data.
- Track asset availability, utilization, and readiness across hubs.
- Help maintain Min/Max levels by initiating replenishment or redistribution where needed.
- Perform inventory checks, and reconciliations as required.
- Identify and resolve logistics issues to minimise delays and disruptions.
Supplier & Stakeholder Communication
- Liaise with global logistics providers, 3PLs/4PLs, and freight forwarders to manage movements and resolve queries.
- Resolve supplier queries and financial discrepancies swiftly and professionally.
- Monitor performance against agreed KPIs, prepare monthly review insights, and track costs, tariffs, and past performance for future planning.
- Drive continuous improvement through data-driven analysis and supplier accountability.
- Work closely with internal teams (Operations, Customer Service, Commercial) to support client needs and project timelines.
- Support procurement with RFQs, tariff updates, and rate negotiations when necessary.
General & Cross-Team Support
- Collaborate cross-functionally with commercial, supply chain, procurement, operations, and customer service teams to deliver an exceptional experience from order to delivery.
- Maintain expert-level knowledge of Tower’s logistics platform
- Step in to support colleagues when needed and contribute to a collaborative, high-performance team.
- Assist with administrative and operational support across the wider logistics function as required.
- Compliance with Tower’s Integrated Management System and internal processes
Job Requirements
Education
- A-Level education or equivalent (university degree in Supply Chain, Logistics, or Business preferred but not essential).
Experience
- Experience in logistics coordination, inventory planning, or supply chain operations (ideally in a global setting).
- Experience working with logistics service providers, 4PL/3PL relationships.
- Strong understanding of shipping modes (air, sea, road), customs, and documentation.
- Solid Excel and systems skills.
- Strong communication and problem-solving abilities.
Skills
- Proactive mindset and excellent time management.
- Ability to juggle multiple tasks and stay organized under pressure.
- Laser-sharp attention to detail.
- A strong communicator with the confidence to build supplier relationships.
- Critical thinker who can problem-solve creatively and act with commercial awareness.
- Collaborator with a strong work ethic and a passion for doing things right.
- Confident with Excel (formulas, lookups, pivot tables, etc.).
- Comfortable working with logistics systems and digital reporting tools.
Please note that we are not able to sponsor employment visas at this time and therefore can only accept applications from people who have employment rights in the UK.
Tower Cold Chain is committed to Equal Opportunities in employment and service delivery. The policies and practices of the Company aim to promote an environment that is free from all forms of unlawful and unfair discrimination and values the diversity of all people.
We offer £Competitive +Bonus and Benefits.
