Intranet Officer (Content)
Spanning the historic streets of the “city of dreaming spires,” the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
As part of our programme to transform Oxford’s digital communications we are developing a brand new intranet. To support this we are creating a new intranet team to help onboard and support users and content creators.
An exciting opportunity has arisen for an Intranet Officer (content) to join us on a Fixed-Term basis until July 2027.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
- 38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
- This is an exciting opportunity to help shape the way our staff and students currently use digital communication platforms throughout their day.
- We are looking for someone to join our team who can support users with onboarding and maintaining their sites as part of our new OxIntranet platform, built on SharePoint Online.
- Typically the role will involve providing consultation on publishing and content creation while supporting usability aspects of their intranet sites. The role requires someone who is capable of being the contact point for end users while working alongside the intranet technical support team to ensure smooth onboarding and day to day running of our new OxIntranet.
About You
- Supporting content owners and advising on how to create, maintain and publish content.
- Manage and respond to queries via various channels.
- Support user onboarding
- Support training and education requirements
- Maintain governance procedures
- Support engagement and adoption of the new platform
- Working with the technical team to ensure a consistent support process
Application Process
To apply, please upload:
- A covering letter/supporting statement
- Your CV
- The details of two referees
The closing date for applications is 12 noon on Wednesday 13 August 2025.
Interviews will take place on the week commencing 18 August and will be held either in person or online over Microsoft Teams.
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