Rollins & Sons (London) Ltd is a leading supplier and distributor of premium-quality American and European hand tools. With a proud legacy spanning over 150 years, we have earned a reputation for reliability, quality, and exceptional service. Our modern warehouse facilities, based in the north of England, enable us to efficiently serve customers across the UK, Ireland, and continental Europe.
Role Overview
We are seeking a highly organised and experienced Import and Export Manager to oversee and manage all aspects of our international logistics and trade operations. The successful candidate will play a pivotal role in ensuring the smooth, compliant, and cost-effective movement of goods across borders, while optimising processes and maintaining strong relationships with suppliers, freight partners, and regulatory authorities.
Key Responsibilities
- Manage all import and export operations, including documentation, compliance, freight forwarding, customs clearance, and scheduling.
- Ensure compliance with UK, EU, US, and international trade regulations, including post-Brexit requirements and customs documentation.
- Liaise with suppliers, carriers, freight forwarders, and customs agents to ensure timely delivery and cost-effective logistics.
- Oversee and optimise the international supply chain, identifying areas for process improvement and cost reduction.
- Prepare and manage all shipping and customs documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and export declarations.
- Monitor import/export performance metrics and report on KPIs to senior management.
- Maintain up-to-date knowledge of global trade changes, tariffs, duties, and regulatory requirements.
- Support the sales and warehouse teams with logistical coordination for inbound and outbound shipments.
Requirements
- Experience (3+ years) in import/export, international logistics, or supply chain management
- Familiarity with freight terms (Incoterms), tariff codes, and logistics documentation.
- Excellent communication and negotiation skills with internal and external stakeholders.
- Ability to manage multiple priorities and work effectively under pressure.
- Familiar with logistics and ERP systems.
- Attention to detail, analytical thinking, and a proactive approach to problem-solving.
- Strong administrative and organisational skills with the ability to work independently.
Desirable
- Relevant qualifications in international trade, logistics, supply chain, or business management.
- Experience working within a tools, hardware, or industrial products environment.
- Knowledge of freight management software or customs clearance platforms.
If you are a motivated professional looking to make a significant impact in the field of international trade, we encourage you to apply for this exciting opportunity as an Import/Export Manager.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Import/ Export: 3 years (preferred)
- Administrative: 3 years (required)
Work Location: In person
