Housing Survey and Licensing Support Officer
Permanent
Full-Time
£31,586 - £33,366 (pay award pending wef 1 April 2025)
Come and work for an award-winning organisation!
We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.
We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
About the role
Are you passionate about improving housing standards and supporting your local community?
Join our dedicated Private Sector Housing Team as a Housing Survey and Licensing Support Officer and play a vital role in ensuring safe and high-quality housing for all our residents.
We are seeking a proactive and detail-oriented individual to support our enforcement team in tackling substandard housing and managing the licensing of Houses in Multiple Occupation (HMOs).
As a Housing Survey and Licensing Support Officer, you’ll be at the forefront of maintaining housing standards across the borough.
This role involves participating in housing surveys, investigating complaints—particularly those related to vacant properties and drainage—and maintaining accurate records of vacant homes across the Borough. You will liaise with property owners to encourage renovation and reuse, assist in prioritising enforcement actions, and inspect mobile home sites to ensure compliance with licensing conditions. The successful candidate will also support broader enforcement initiatives and help uphold the council’s policies and legal responsibilities.
If you're passionate about making a difference in the community and improving housing standards, we would love to hear from you.
We reserve the right to close the vacancy sooner than the advertised date.
Join our dedicated Private Sector Housing Team as a Housing Survey and Licensing Support Officer and play a vital role in ensuring safe and high-quality housing for all our residents.
We are seeking a proactive and detail-oriented individual to support our enforcement team in tackling substandard housing and managing the licensing of Houses in Multiple Occupation (HMOs).
As a Housing Survey and Licensing Support Officer, you’ll be at the forefront of maintaining housing standards across the borough.
This role involves participating in housing surveys, investigating complaints—particularly those related to vacant properties and drainage—and maintaining accurate records of vacant homes across the Borough. You will liaise with property owners to encourage renovation and reuse, assist in prioritising enforcement actions, and inspect mobile home sites to ensure compliance with licensing conditions. The successful candidate will also support broader enforcement initiatives and help uphold the council’s policies and legal responsibilities.
If you're passionate about making a difference in the community and improving housing standards, we would love to hear from you.
We reserve the right to close the vacancy sooner than the advertised date.
What can we do for you...
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
- A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
- A comprehensive programme of learning and development.
- Two days paid time off for volunteering.
- Enhanced maternity and paternity schemes.
- An employee counselling service.
- Free eye tests (for some posts) and contribution towards the cost of glasses.
- A cycle to work scheme.
- Low-cost town centre parking for some jobs, depending on work location.
- A commitment to employee wellbeing.
Applications
To apply for this position please click on "apply now" at the bottom of this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.
The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Closing date
Fri, 20 Jun 2025
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