Job Advert
Housing Solutions Assistant
Salary: £27,410 to £30,293 per annum (based on 37 hours, pro rata for part time)
22.2 hours permanent position
Hybrid Remote
This is an exciting new role within the busy Housing Solutions Team.
As a Housing Solutions assistant, you will be working with the Housing Solutions Officers to provide a customer orientated service for those individuals who may be homeless or threatened with homelessness.
You will support the Housing Solutions Officers to engage with customers who are homeless or threatened with homelessness and help to ensure the authorities compliance with the Homelessness Reduction Act.
This is varied and fast paced role and beyond homelessness you will be dealing with Hampshire Home Choice enquiries and liaising with our new Case Management team to ensure customers receive a great service.
We are seeking a motivated and innovative person, with good attention to detail, who can work proactively with customers and support our Housing Solutions Officers to prevent homelessness.
The right candidate will enjoy team work, have excellent oral and written communication skills and be confident to work on their own initiative. We are looking for someone who is flexible and resilient, a supportive team player who is able to remain calm and to work effectively under pressure. You may have existing housing knowledge or have experience in other public sector services.
In return for your hard work, you will be valued, supported, and provided with an environment where you can foster ideas to develop the service and put the customer at the heart of what you do.
For an informal chat about the post, please contact Kate Duthie, Interim Senior Housing Solutions Officer on 01730 234394 or email [email protected] to arrange a conversation.
Closing date for receipt of applications is 8th August 2025 and interviews will likely be held on 18th or 19th August 2025.
The district is home to many different people, and we want our workforce to better reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences. Many of our staff also work flexibly in different ways e.g. part-time, compressed hours and everything in between; please talk to us about the flexibility you need to do this role.
We are proud of being a Disability Confident Committed employer and appoint on merit.
The Guaranteed Interview Scheme for Veterans is a commitment that the Council has made to support the Armed Forces Community Covenant – you can find more on this scheme and eligibility here.
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff members to share this commitment.
