The 5* Lowry Hotel is recruiting for the exciting role of Housekeeping Supervisor.
You will report directly into the Executive Housekeeper and are responsible for supervising an amazing dynamic team. Your duties will entail assisting in the daily running of the department by ensuring employees are consistently adhering to service delivery and departmental standards. To achieve this, your responsibilities will involve checking arrivals and departure lists and preparing the room lists for the Room Attendants, then clearly communicating this at the start of shifts. You will also be responsible for checking bedrooms and ensuring that five-star standards are being met. This Supervisory role will also deal with any problems or complaints whilst on duty and assist with any guest requests.
The ideal candidate will have previous experience as a Housekeeping Supervisor and have sound leadership skills and effective training and coaching knowledge. You will also be able to demonstrate effective communication skills as the role involves liaising with all levels of colleagues, management, and guests. A pro-active attitude with an eye for detail and being standards driven is essential.
What we offer:
- Competitive salary
- Meals provided on shift by our inhouse kitchen
- Exclusive team member room rates.
- Exclusive team member discounts on food and Beverage.
- Exclusive family & Friends room rates.
- Access to excellent resources and opportunities for learning and development.
- Access to our Bespoke Employee Assistance Programme.
- Additional holiday days and long service events after three years' service.
- Death in service benefit for contracted employees
- Access to health and wellbeing programmes
- Pension scheme
EQUAL OPPORTUNITIES
The Lowry Hotel is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected]
You must meet the legal requirements to work in the UK.
