Primary Responsibilities Include:
- This is a seasonal role which runs until 5 December 2025.
- Providing excellent customer service to guests in accordance with Belmond and Leading Quality Assurance standards.
- Cleaning guest cabins and public areas according to departmental standards.
- Making guest beds with clean linen, replacing and adding guest amenities and collateral, and reporting any maintenance defects in the cabins and corridors.
- Assisting with general onboard duties, including greeting guests, helping with luggage and supporting other operational departments as required.
- Maintaining both team, personal, customer and non-customer facing areas to the highest standards and always presenting yourself immaculately.
What You Bring:
- Applicants must have eligibility to work in the UK.
- 1-2 years’ relevant experience in a similar role, preferably within the luxury hospitality industry.
- Hospitality qualification an advantage.
- COSHH knowledge and awareness.
- Knowledge of housekeeping operations, including cleaning practices, hygiene, safety & security, chemicals, cleaning equipment, bed-making, arranging guest supplies, etc.
- Ability to work in high-pressure situations, to follow instructions and work independently when required.
What We Offer:
At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
- Group Income Protection - Group Life Insurance - Employer contribution pension
- Team social events
- Wellness programme throughout the year
This is your moment. Apply today!
About Us
Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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