With 33 sumptuous bedrooms and suites, the four-red-star Montagu Arms Hotel is located in the beautiful village of Beaulieu, surrounded by the glorious scenery of the New Forest. Our team benefit from a close teamwork environment, reward schemes and opportunities for development.
We are seeking a person to join our friendly housekeeping team, for either 20 or 30 hours per week on a permanent basis, for 5 days per week. This will include weekend working on a rota basis. Prior experience is desirable but not essential as full training will be provided.
Company benefits include:
- Service charge tips paid monthly
- Referral bonus for introducing a friend
- Friends and family discounts in group hotels
- Employee Assistance Programme through Hospitality Action
As a Room Attendant, you will be responsible for servicing hotel bedrooms and public areas to a superb standard and ensuring our guests are delighted every time. You will be a team worker with a flexible and enthusiastic attitude to work with good attention to detail.
Main Responsibilities:
- Changing and making beds
- Cleaning bathrooms with appropriate products
- Dusting and vacuuming bedrooms
- Removing rubbish and separating recyclable items
- Cleaning tea making facilities and replenishing supplies
- Replenishing towels, stationary, bathrobes, slippers etc
- Comply with health and safety regulations including COSHH
- Wear appropriate uniform and ensure that personal presentation is tidy and acceptable to guests
- Greet guests in a friendly and professional manner
- Be able to direct guests and have basic knowledge of hotel and facilities
- Follow company procedures and guidelines
- Act in accordance with the Hotel’s fire plan
Our ideal candidate will have:
- A focus on customer service and the guest experience
- Attention to detail
- Ability to prioritise work to time critical deadlines
- Motivation to work alone at times
- Friendly and positive attitude
- A collaborative approach to teamwork
- Good communication skills
Job Types: Part-time, Temporary, Permanent
Pay: £12.21 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
