About Lough Erne Resort
Lough Erne Resort is Northern Ireland’s premier 5-star destination, set on a 600-acre peninsula in breathtaking Fermanagh Lakelands. With luxury rooms, a Thai spa, two championship golf courses, fine dining, and immersive outdoor experiences, the resort blends heritage with contemporary elegance.
About The Role
Role Summary
You will play a vital role in upholding the high standards of cleanliness and guest experience across the resort. Reporting to the Housekeeping operations Manager, your duties span guest areas, public spaces, and back-of-house support.
Key Responsibilities
- Public Areas: Clean and maintain reception, corridors, elevators, restrooms, mirrors, windows, and light fixtures.
- Guest Floors: Remove linens and rubbish, restock supplies like towels, and report maintenance issues such as lights or leaks.
- Back-of-House: Keep staff areas, storage, and canteen clean; organize carts and supplies; assist with transporting equipment and linen.
- Waste Management: Collect, dispose, and maintain cleanliness of bins; follow recycling practices.
- Guest Interaction: Offer courteous greetings and assist with guest requests, escalating as needed.
- Safety & Compliance: Adhere to health and safety protocols; use cleaning chemicals safely; report hazards or equipment issues.
Essential Skills & Experience
- Experience in housekeeping or a similar role is preferred but not mandatory; training is provided.
- High attention to detail; commitment to cleanliness and presentation.
- Strong communication and teamwork skills; guest-focused demeanor.
- Physical stamina for lifting, walking, and handling equipment.
- Flexibility to work weekends, holidays, and varied shifts.
Perks & Employee Benefits
Lough Erne Resort offers a robust package of benefits, including:
- Employee Recognition: Employee-of-the-Month awards, social opportunities, seasonal parties, and refer-a-friend schemes.
- Staff Comfort & Support: Staff meals, preferential friends & family rates, free parking, and office perks.
- Development & Wellbeing: Employee development programs, training, career progression, long-service recognition, and pension.
- Competitive Compensation: Competitive salaries and flexible scheduling options.
Sample Job Posting
Housekeeping Porter / Housekeeper
Location: Lough Erne Resort, Enniskillen, County Fermanagh — BT93 7ED
About the Role:
Play a key role in ensuring our resort shines. Help maintain cleanliness and guest comfort across public areas, guest floors, and back-of-house.
Key Responsibilities:
- Clean and maintain reception areas, corridors, restrooms, and guest floors.
- Restock linens and supplies; manage waste responsibly.
- Support housekeeping with equipment, supplies, and special cleaning tasks.
- Greet guests courteously and handle requests professionally.
- Follow safety and cleanliness guidelines, and report hazards promptly.
- Assist with deep cleanings and support across departments when needed.
Requirements:
- Previous housekeeping or porter experience preferred — training provided.
- Excellent attention to detail and cleanliness standards.
- Physically fit for shifting items and prolonged activity.
- Flexible availability, including weekends and holidays.
- Strong communication and guest-service skills.
Perks & Benefits:
- Employee recognition (Employee of the Month, parties, referral bonuses)
- Staff meals, friends & family room rates, free parking
- Training, career development, long-service awards
- Pension, competitive pay, flexible schedule
Required Criteria
Skills Needed
Bedroom Cleaning Skills
About The Company
A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.
Company Culture
Careers at Lough Erne Resort
At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.
Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first
Need and Anticipation:
The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times
The Best Working Conditions:
We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.
Company Benefits
You can expect excellent training and career development opportunities at Lough Erne Resort
Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
Not disclosed
