Are you a night owl with a passion for hospitality? We are currently seeking a dedicated and responsible individual to join our team as a Night Shift Hostel Worker in our Edinburgh-based hostel.
CODE POD HOSTELS/CAPSULE HOTEL
At Code Hostels, we believe that the best travel experiences start with getting the basics right—and we do them brilliantly. Our ethos is simple: create a welcoming, clean, and stylish environment where guests can relax, recharge, and connect.
From thoughtfully designed dorms to cozy communal spaces, every detail is crafted to provide comfort and convenience without overcomplicating things. With an emphasis on friendly service, spotless facilities, and functional elegance, we offer travelers a home away from home in the heart of Edinburgh.
When you join our team, you become part of a culture that values simplicity, quality, and community. Together, we ensure every guest leaves with great memories—and maybe a few new friends.
Think you can deliver brilliance in the basics? We’d love to hear from you!
Responsibilities:
- Front Desk Operations: Manage check-ins and check-outs during the night shift, ensuring a smooth and welcoming experience for guests.
- Security Oversight: Monitor and ensure the safety and security of the hostel premises, addressing any concerns or incidents that may arise.
- Customer Service: Provide excellent customer service to guests, assisting with inquiries and requests during the night hours.
- Emergency Response: Act as the first point of contact in case of emergencies, following established protocols to ensure the well-being of guests and property.
- Record Keeping: Maintain accurate records of guest interactions, incidents, and any other relevant information.
- Cleaning Duties: Perform cleaning tasks to keep common areas tidy and presentable.
Requirements:
- Previous experience in the hospitality industry is a plus.
- Excellent communication and customer service skills.
- Ability to work independently and responsibly during night hours.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Basic computer skills for handling reservations and maintaining records.
Working Hours:
We are looking for someone to cover 40 hours per week.
This will be a zero hour contract.
8 hour shifts.
11pm-7:30am.
Our summary of some of the benefits you can expect are listed below:
- Free stays- Experience the privilege of up to 5 complimentary overnight stays annually, available for you and one additional guest at CoDE & Destiny Student Properties, with certain conditions applying. To secure these stays, please get in touch with your line manager for booking assistance. Stays are subject to availability.
- Family & Friends Discount: Family & Friends Discount: Your friends and family have the opportunity to receive a generous discount of up to 30% on their accommodations at both CoDE and Destiny Student properties. This is available across 7 overnight stays annually. To make a reservation with this special discount, kindly reach out to your immediate supervisor or line manager for assistance.
- Birthday Vouchers- Celebrate your special day with a birthday voucher from us, as a token of our appreciation for you.
- Employee Recognition- CoDE believes publicly recognising employee achievements is a fundamental aspect of building a positive workplace culture and motivating employees to excel in their roles. We will regularly share these achievements in our communication channels.
- Tour Partnership Program- Receive special discounts on day tours with our Tour Partners across the city.
- Staff Food & Beverage Discounts- Employees also receive a 20% discount on all food & beverage.
- Team Events- Partake in frequent employee gatherings or engage in regular team building activities.
- Volunteering days — up to one day paid leave per year to undertake external volunteering work. This could include a day Volunteering at a local charity. This will need approval from management.
