Head of Creative (ECD)

Company Description

Location: Reading + *Hybrid

Salary: Excellent basic salary plus bonus and benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

Duration: Permanent

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

• Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Three’s market-leading in-house agency Generation is looking for an Head of Creative (ECD) to lead and oversee their diverse creative team of concept creatives, designers and producers and artworkers. They will be responsible for upholding and protecting creative strategy and execution across Three’s many lines of business, sponsorship properties and propositions and continuing to energise the brand and take our marketing efforts to new heights. This role is pivotal to that goal.

We need a strong creative practitioner, with proven leadership skills, to continually define our creative ambitions for the brand and agency by cultivating a culture of ambition, support and curiosity for the agency and Three business. The Head of Creative (ECD) will guide our team of creatives and designers so that together, we can realise those ambitions.
At the same time, the Head of Creative (ECD) will face outwards, advocating the commercial value of creativity within the wider business and work closely with Heads of / Account Management Lead and Operations Lead, to define ways of working to ensure brand consistency and marketing leading innovation is always delivered.

They will also represent Three and Generation among working external agency groups. They will need to lead and deliver frictionless collaboration that allows truly integrated campaigns with effectiveness as a key motivation and outcome.

The right candidate will be up for that challenge and will give as much love to digital retail promotions and always-on social content to above the line advertising.

• Extensive experience at Director level including but not exclusively with in-house agencies.
• Extensive experience of leading creative teams in a fast-moving creative environment that delivers consistently high-quality creative output across Brand, all channels of Marketing Communication, Retail estate and Packaging.
• A proven track record of delivering quality work both as a practitioner and as a leader.
• Experience of improving overall creative standards and output in an agency leadership role.
• Be confident in influencing senior stakeholders and leading figureheads across the external agency network.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid ‘personal’ days for moments that truly matter (pro-rata). You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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