Group Parts Controller
Central Services
Up to £33,500 per annum
45 hours per week
Location: Camberley GU16
What we offer
- Excellent salary
- 30 days annual leave (inclusive of bank holidays)
- Workplace pension scheme
- Free Training and Development
- Employee long service rewards
- Employee well-being services
- Free uniform (and PPE)
- Life insurance
Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.
About the Role
As a Group Parts Controller, you will play a pivotal role in ensuring the efficiency and profitability of the repair process. Working as part of an experienced team, you will be responsible for the procurement of vehicle parts, ensuring seamless workflow and maximum productivity.
Key Responsibilities
- Identify and order parts ensuring most cost-effective solution (dealers OE, trade outlets OES, and salvage Green)
- Ensure all parts are correctly allocated and costed for each job.
- Work closely with reception, workshop control and central teams to ensure smooth operations.
- Professionally handle parts-related queries, providing prompt and accurate responses.
- Administer returns and liaise with accounts teams regarding discrepancies or exceptional items.
- Provide sites with regular backorder updates and suggest suitable alternative options where available.
- Assist sites in chasing and allocating outstanding credits from returned parts.
- Complete final pricing checks, ensuring all costs are accurate and properly recorded for invoicing.
This role is integral to ensuring parts availability, workshop efficiency, and cost control, directly contributing to the customer experience and business profitability.
About You
You are a highly experienced Parts Advisor or Parts Controller with a commercial mindset and a passion for delivering high standards of accuracy, efficiency, and customer service. You thrive in a fast-paced environment and take pride in ensuring that every part is in the right place at the right time. You are committed to continuous learning and improvement, always seeking ways to enhance operational performance.
What We Look For
- Ability to work effectively as part of a team, with minimal supervision.
- Experience in identifying OE, Non-OE, and Green parts from the most suitable suppliers.
- Competence in using automotive parts systems and stock management software.
- Ability to accurately identify and manage automotive parts and consumables.
- Ability to manage multiple tasks, prioritise effectively, and maintain stock accuracy.
- Proactive approach to handling parts shortages, supplier issues, and workflow challenges.
- Openness to developing skills and supporting the wider admin team as needed.
- A creative thinker who can approach challenges from different angles to identify opportunities for more effective, streamlined processes.
Why join the Motofix family?
• Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
• Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
• Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.
Next steps
Contact our talent team who will be in touch within 5 working days
Please check out our website for our privacy and covid-19 welfare policies
Job Types: Full-time, Permanent
Pay: £28,572.00-£33,500.00 per year
Benefits:
- Company pension
- Free parking
- Life insurance
Work Location: In person
Reference ID: PARTS-GSSP
