Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the clinical system, ensuring to carefully record all relevant details and referring to the rota doctor where necessary. Prepare lists and notes for surgeries and clinics held, ensuring completion of all associated paperwork.
Enter patient information on to the computer as required Open, distribute, scan and classify incoming mail. Photocopy and shred documentation. Open premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off, and the alarm activated.
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter. Any other delegated duties considered appropriate to the post. Prepare and dispense dossette boxes for patient medications Dispense prescriptions generated by the GP and repeat prescriptions for both Dispensing and Non dispensing patients Maintain a safe and clean working environment, adhering to Standard operating procedures and Surgery policies and procedures Order stock and unpack orders received Deal with patient queries on prescriptions, and liaise with GP and local chemists as needed The successful candidate will also need to provide cover in reception and dispensing during staff leave/sickness when needed.
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