Details
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Planning
Other
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
Are you passionate about efficient and effective ways of working, bridging the gap between people, data and technology, to create a working environment where people can thrive and bring their best self to work?
Are you a strategic thinker to work through a business problem to identify appropriate ways to monitor and report on trends and events?
If so, we have the perfect opportunity for you to shine as a Functional Specialist (Workforce Planning) at Companies House!
As a Functional Specialist (Workforce Planning) you’ll be at the helm of transforming the processes and procedures that determine how we look after and develop our most valuable asset – our people! You will play a vital part within our Workforce Planning offer, which is all about planning for the future, working with colleagues from across the organisation. This will help us achieve our ambition to be the best registry in the world and deliver our new legislation to tackle economic crime. You’ll be the expert behind our principles and guidelines to optimise how we shape our workforce, ensuring we have solid procedures in place to have right people in the right job at the right time. This will help enable the growth, efficiency and long-term success at Companies House.
Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work
Job description
More about the role
You will develop comprehensive workforce planning guidelines and metrics at both strategic and operational levels, shaping how Workforce Planning is implemented at Companies House. You will also evaluate these practices against those of other organizations and assess their integration within the company.
Leveraging your stakeholder management skills, strategic insight, and analytical expertise, you will tackle areas such as workload management, workforce trends across the employee lifecycle, the interplay between detailed operational planning and high-level strategic planning, staff efficiency and productivity, skills-based planning, forecasting, and activity costing.
You will engage with both day-to-day operations and project-driven change initiatives to ensure workforce planning is appropriately embedded. With your strong interpersonal skills and logical, abstract thinking abilities, you will understand and address the financial, organizational, and cultural implications of people metrics.
Using a variety of data analytics and process documentation tools, you will translate observations and recommendations into impactful visualizations tailored for diverse audiences, from senior committees to data analysts and technical IT teams. Working within the Workforce Planning team, you will skillfully interpret and document organizational context and requirements, transforming them into actionable data analysis procedures.
Your work will foster curiosity, discussion, and cultural shifts by delivering frameworks and services that pinpoint areas of interest and drive meaningful change. Encouraged to operate with autonomy, adaptability, boldness, and curiosity, you will challenge conventional approaches to continually enhance the value Workforce Planning brings to the organization.
Responsibilities
As a senior member of the Workforce Planning team, you will provide inclusive support to Companies House as an organisation to understand the future workforce planning landscape.
- Serving as a bridge between the Strategic Workforce Planning team and business stakeholders, especially when business change is shaped, and workforce planning principles are required.
- Proactively seek opportunities to increase effectiveness of workforce planning in the organisation.
- Develop and deliver workforce planning guidelines and principles to support a consistent, flexible, quantitively managed and optimised workforce.
- Fully understand and document the potential and current value streams and business processes that deliver services in Companies House, in particular from a workforce point of view.
- Develop principles and guidelines for forecasting and understanding historical workforce trends, generating recommendations for continuous improvement.
- Develop and maintain stakeholder relationships, at all levels of the organisation, to ensure initiatives that the development of workforce principles is appropriately informed by organisational strategy, culture and procedures.
- Engage with stakeholders to support the implications of business-as-usual and project change on the Companies House workforce.
- Identify potential operational and strategic workforce planning workflow issues and inconsistencies and propose ways to address these.
- Provide guidance and training sessions and materials for relevant stakeholder groups in relation workforce planning.
- Support a healthy balance between customised and standardised solutions between stakeholder groups.
- Identify and analyse risks and issues for change related to workforce planning.
- Engage stakeholder impact assessments of proposed workforce planning guidelines and coordinate the conversations.
- Effectively combine industry best practices, HR expertise, and business acumen when suggesting and reviewing workforce planning guidelines.
- Work closely with the HR Policy and Business Partnering team to develop proposals and understand impact across the departments.
- Performing other duties which may be assigned from time to time.
Person specification
Experience
- Extensive experience in analysing and documenting organisational processes in an organisation of the size similar to Companies house, including extensive operational and digital/ data teams.
- Experience of thorough understanding of the employee lifecycle and organisational culture.
- Insight into HR, strategic and financial metrics and reporting cycles and requirements.
- Established ability to build and sustain relationships with business stakeholders at operational levels, especially those from a non-IT-technical background.
- Extensive experience with proposing and managing organisational metrics or targets.
- Experience with drafting organisational guidelines and principles documents.
- Experience of working with HR, Finance, Strategy and Operational areas at operational level.
- Established ability to build and sustain relationships with business stakeholders at operational levels, especially those from a non-IT-technical background.
- Experienced with delivery of supporting materials for operational workflows for stakeholder groups.
- Impactful communication skills to consult and influence key stakeholders and to provide support and mentoring.
- Close attention to detail as accuracy and coverage of corner cases are vital.
- Autonomous working to tight deadlines through effective prioritisation of tasks and workload, managing stakeholder expectations.
- Good problem-solving skills to identify clear solutions. This could be gained through a post graduate degree, equivalent qualification or work experience related to technology or a sociotechnical area.
- Experience of understanding the potential and risks of introducing people metrics.
- Experience with writing organisational guidelines.
- Experience of understanding HR data in an organisational context.
- Experience of dealing with complex stakeholder needs.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Working Together
Benefits
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.
If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing [email protected].
Where will you be working?
You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.
Things you need to know
Selection process details
In your application form we’d like you to:
- Tell us about your employment history, including any key responsibilities and achievements.
- Write a personal statement of 1000 words where you demonstrate how you meet the skills required for this role, providing examples to evidence your level of skill. In your personal statement we are looking for evidence of:
- Extensive experience in analysing and documenting organisational processes in an organisation of the size similar to Companies house, including extensive operational and digital/ data teams.
- Experience of thorough understanding of the employee lifecycle and organisational culture.
- Insight into HR, strategic and financial metrics and reporting cycles and requirements.
- Established ability to build and sustain relationships with business stakeholders at operational levels, especially those from a non-IT-technical background.
What will the process look like?
Sift
- Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time.
- We may raise the score required if we receive a high number of applications.
- At sift candidates will be assessed against experience and alongside your work history the panel will score your application against the following criteria:
- Extensive experience in analysing and documenting organisational processes in an organisation of the size similar to Companies house, including extensive operational and digital/ data teams.
- Experience of thorough understanding of the employee lifecycle and organisational culture.
- Insight into HR, strategic and financial metrics and reporting cycles and requirements.
- Established ability to build and sustain relationships with business stakeholders at operational levels, especially those from a non-IT-technical background.
Interview
- Successful candidates from the sift stage will be invited to attend a virtual interview, which will conducted using Microsoft Teams.
- We use a blended interview technique, allowing us to find out more about you.
- We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours and Experience listed in the advert, and Strengths.
- There will be a presentation as part of the interview process to prepare in advance. This will assess: Extensive experience with proposing and managing organisational metrics or targets; Experience with drafting organisational guidelines and principles documents; and Experience of working with HR, Finance, Strategy and Operational areas at operational level. Candidates who are invited to interview will be provided with further details.
- A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Key dates (dates are indicative only and could be subject to change)
- Closing date - 24th June 2025 (at 23:55)
- Sifting - 25th June 2025 onwards
- Interviews - w/c 7th July 2025
We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
Artificial Intelligence (AI)
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.
If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.
More information on the ways you should and shouldn’t use AI can be found here.
Sponsorship
Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.
Nationality statement
As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on GOV.UK.
Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Jon Shenton
- Email : [email protected]
Recruitment team
- Email : [email protected]
Further information
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .
[email protected]
Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ
