Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. This role is crucial in providing exceptional guest services and ensuring a welcoming atmosphere for all patrons. The ideal candidate will possess a passion for hospitality, with the ability to engage with guests and enhance their dining experience through excellent service and attention to detail.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take orders accurately and efficiently, ensuring all guest requests are met.
- Provide knowledgeable recommendations on menu items, including upselling specials and promotions.
- Assist with food preparation and ensure adherence to food safety standards.
- Maintain cleanliness and organisation of the front of house area, including dining tables and service stations.
- Collaborate with kitchen staff to ensure timely delivery of food and beverages.
- Handle cash transactions accurately, utilising basic maths skills for processing payments.
- Manage time effectively during busy periods to maintain high service standards.
- Address guest inquiries or concerns promptly to ensure satisfaction.
Experience
- Previous experience in a restaurant or hospitality environment is highly desirable.
- Familiarity with food safety regulations and practices is essential.
- Experience in serving or culinary roles will be advantageous.
- Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.
- Excellent communication skills, with a focus on providing outstanding guest services. If you are passionate about creating memorable experiences for guests and thrive in a dynamic environment, we would love to hear from you!
Job Type: Full-time
Pay: From £12.21 per hour
Language:
- English (required)
Work Location: In person
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