About us
Wine Monkey is a collection of craft wines that celebrate sustainability, whether environmental, human, economic and/or social, and to support the producers who see and care about the bigger picture.
The Cellar by Wine Monkey is the new headquarters for Wine Monkey, where we are able to expand the range, offer experiences and are excited to add a wine bar serving sustainable wines on tap and homemade artisan food pairings.
The Role
Sustainable wine bar and bottle shop opening soon in central Chippenham is offering a fantastic opportunity for someone who’s passionate about customer service, has front of house/serving experience and loves wine. We are looking for a Front of House team member to be a part of this exciting new venture in Chippenham. The Cellar by Wine Monkey is both a retail shop and full-service bar, offering great wines, beers, ciders and no/low options alongside a wonderful artisan food menu. We’re looking for someone who’s enthusiastic about the concept and the drink offerings and loves interacting with people. As a brand new business, initially, the role is being offered as a part-time role with a minimum of 20 hours/week but with ample opportunity for overtime from day one. In time, as the business grows, the expectation is that this role will transition into a full-time position (40 hours/week) and valued member of the team.
You will have the opportunity to work in all aspects of a busy wine shop, café and bar, including some functions and events.
Duties to include:
- Welcoming guests and taking orders
- Serving drinks and food
- Preparing for and cleaning up after a service
- Running the retail shop during the day helping customers
- Proper till procedures and cash handling
- Participating in events and private functions
- Washing up, cleaning and general duties as required
Hours can vary, although the goal is to establish a schedule that works for everyone. Flexibility is key as shifts may vary between daytime and evening, weekdays and weekends, based on business needs. You need to be available for both day & evening shifts to include weekends, school holidays & bank holidays.
You will need to be:
- Flexible to work hours in line with business needs
- A team player and enjoy the buzz of being busy
- Able to manage stressful situations while keeping a smile on your face
- Confident, enthusiastic and friendly
- Smart presentation
- Comfortable being on your feet for long periods
- Ability to comfortably and repeatedly lift and carry a minimum of 10kg
A successful candidate will receive all necessary wine education in order to successfully talk about and sell the wines on offer. If you’re passionate about working with customers and creating memorable experiences and you would like to be a part of a tight-knit team of passionate people, we are interested in hearing from you!
Must be 18 or over due to serving alcohol unsupervised.
Previous bar and/or food service experience is desirable.
A Food Hygiene Certificate, Personal Licence and First Aid at Work Certificate would be an advantage.
Benefits:
- Periodic salary reviews, based on business success, to be conducted with performance reviews, added responsibilities and longevity in the role
- You keep all your tips (after taxes, where applicable)
- High-quality wine education provided (on-site training, tastings, producer showcases, etc.)
- Free wine club membership*
- Generous staff discount in the shop and bar + friends & family discounts
- 28 days holiday inclusive of statutory holidays (full time workers)
- Statutory sick pay
- Statutory pension
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Pay: £12.21-£13.00 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
- Store discount
Ability to commute/relocate:
- Chippenham SN15 3WL: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Server1
Expected start date: 01/09/2025
