Do you have a passion for creating unforgettable customer experiences? If so, we’d love for you to become a part of our award winning team!
At Kaani Kaana, we are seeking talented individuals who excel in delivering exceptional customer service and thrive in a team focused, fast paced environment. If you’re ambitious, eager to grow, and looking for an exciting job role with a company that’s expanding rapidly, then this is the perfect opportunity for you!
As a valued team member, you will be the first point of contact for our customers, so building strong, meaningful relationships is key. At Kaani Kaana, we genuinely care about our customers and our team, which is why we are looking for individuals who are dedicated, passionate, and committed to excellence.
Kaani Kaana is proud to have won multiple local and national awards, and we are on an exciting journey of expansion. We offer a unique opportunity to be part of a company that believes in promoting from within, providing exciting incentives, and fostering career growth. Our team is more than just colleagues. We are a family, and we work together to create a vibrant, inclusive environment where everyone can thrive.
No previous experience? No problem! We provide 1-to-1 training and continuous development to support you every step of the way.
What the Role Involves:
- Delivering an outstanding customer experience
- Building great relationships with customers and the team
- Being an ambassador for the Kaani Kaana brand and values
- Taking initiative and contributing to our mission
- Consistently surprise and delight our customers at every opportunity.
The Perks & Benefits You’ll Enjoy:
- We believe our team deserves the very best, which is why we offer:
- Competitive, industry-leading pay with annual pay reviews
- Fast-tracked career progression with clear development programs
- A strong “promote from within” culture, your growth is our priority
- Comprehensive training to help you succeed from day one
- Exclusive employee events, including an annual Eid and Christmas party with food and entertainment
- Delicious team meals and bottomless Chai on shift
- Generous discounts. 30% for employees and 25% for family and friends
- Opportunities to give back to the community through our charitable initiatives in the UK, Bangladesh, and India
- A workplace committed to eco-friendly practices—100% recyclable and biodegradable packaging and a goal to have a fully electric delivery fleet by 2026.
Our Commitment to Our People:
At Kaani Kaana, we are dedicated to creating an inclusive, diverse, and supportive workplace. We understand that investing in our people means providing:
- A People Charter that fosters a vibrant, happy, and long-term working culture
- Opportunities for personal and professional development to help you achieve your career goals
- A commitment to fair pay, employee wellbeing, and work-life balance
We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.
Requirements:
To be part of our amazing team, you will need to:
- Have the right to work in the UK (appropriate documents will be required)
- Be 18 years or older
If you’re ready to take the next step in your career and be part of something special, we’d love to hear from you!
Apply today and start your journey with Kaani Kaana!
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- Referral programme
- Store discount
Ability to commute/relocate:
- Chelmsford: reliably commute or plan to relocate before starting work (preferred)
Language:
- English (required)
Work Location: In person
