Job Overview:
We are seeking a reliable, friendly, and proactive Hotel Porter to join our team. You’ll play a key role in ensuring our guests enjoy a comfortable and memorable stay by providing exceptional service and support across multiple departments. Shifts are a mixture of 7am - 2pm and 2pm - 10pm with the occasional mid shift dependent on business needs.
Key Responsibilities:
- Transport group luggage to and from guest rooms.
- Collect used linen, glassware, and trays from guest floors.
- Deliver items such as duvets, mattress covers, and additional bedding.
- Assist with room preparation (interconnecting doors, cots, mobility aids, etc.).
- Place welcome amenities (e.g. wine, chocolates, flowers) in rooms prior to arrival.
- Deliver room service orders promptly and professionally.
- Set up and serve refreshments in meeting rooms and for group events.
- Handle money transfers to the bank; manage post using franking machine and mailbox.
- Perform basic maintenance tasks (e.g., changing light bulbs, room issue troubleshooting).
- Keep public areas clean and tidy; sweep and litter-pick hotel entrance and car park.
- Provide a warm, welcoming atmosphere for all guests.
- Collaborate with all departments to ensure smooth operations.
- Follow all health and safety protocols.
- Carry out any other duties as required by management.
Benefits:
- Free meals on duty
- Free access to on-site gym
Ideal Candidate:
The ideal candidate is dependable, physically fit, customer-service oriented, and flexible with shift patterns. Previous experience in a hotel or customer-facing role is an advantage but not essential.
Apply today to become part of a friendly and supportive team delivering great hospitality every day.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
Work authorisation:
- United Kingdom (required)
Location:
- Inverness IV3 5NG (required)
Work Location: In person
