Please note: We are a UK agency, and this is a temporary work placement in Miami, Florida, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility is listed below.
Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship)
Location: Miami, FL
Program Duration: 12/18 months
Position Overview:
We are seeking a dedicated and enthusiastic Front Desk Intern/Trainee to join the team at a prestigious 5-star hotel in Miami, Florida. This J-1 Visa internship offers a unique opportunity for students and professionals to gain firsthand experience in luxury hospitality. As a Front Desk Intern, you will be a key point of contact for guests, ensuring smooth check-in and check-out procedures, handling reservations, and delivering exceptional customer service. You will have the chance to work in a dynamic and fast-paced environment, gaining valuable skills in hotel operations while providing world-class service to an international clientele.
Key Responsibilities:
- Welcome guests and assist with check-ins and check-outs in a professional and friendly manner
- Manage reservations, cancellations, and guest requests efficiently
- Provide guests with information on hotel services, amenities, and local attractions
- Address guest inquiries and resolve concerns to enhance the guest experience
- Work collaboratively with hotel departments to ensure seamless service delivery
- Uphold the hotel's standards of excellence in hospitality and customer service
Requirements:
- 5+ years of related work experience or
- Currently enrolled in a post-secondary academic institution outside the U.S. or
- Graduated with 12 months of relevant work experience
- Strong communication skills and fluency in English
- Previous experience in customer service or hospitality preferred
- Adaptable, resourceful, and guest-focused attitude
Additional Information:
- Housing: Available through the Host Company
- Visa: J-1 Visa required for eligibility; we will assist with the process
- Important Note: Please ensure you understand the J-1 Visa program before applying
Job Types: Full-time, Temporary, Internship
Contract length: 12/18 months
Pay: £3,000.00-£3,500.00 per month
Application question(s):
- Are you a UK citizen? Please do not apply if you are not.
- Do you understand what the J-1 Visa Program is?
- Are you willing to move to the US? This is a US work placement, not UK.
Language:
- English (required)
Work Location: In person
