French or Spanish speaking Credit Controller

Orka Financial is working with a global manufacturing business based in West Drayton to recruit a French or Spanish speaking Credit Controller who will become part of their wider Finance team.

Responsibilities:

• Cash posting and allocation of customer payments.
• Running and collation of statements, invoices, and proof of deliveries.
• Chasing customers by email and phone proactively in a professional manner.
• Review customer master data, revisions to be passed onto appropriate internal teams.
• Ability to use credit agency reports to recommend correct credit limit on customer accounts.
• Responsible for Direct debit collection set ups.
• Ensuring departmental paperwork is filed accurately and in a timely manner.
• Follow queries to resolution and escalate issues to relevant teams/ manager in a timely manner.
• Placing Customer on credit hold.
• Liaising with internal Customers: Warehouse, Customer Services, Commercial teams.
• Responsible for order management such as releasing of orders.
• Handle sensitive financial information confidentially.
• Responsible for processing e-Invoicing.
• Perform credit checks and risk assessments on potential clients.
• To proactively participate in topics or other initiatives designed to improve the effectiveness or efficiency within the Accounts Payable team.
• Collaborate with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
• Support with ad-hoc duties as and when required.

• Resilient, able to work to tight deadlines and manage multiple stakeholders.
• Excellent written and verbal communication skills.
• Excellent attention to detail
• Strong interpersonal skills.
• Strong communication and collaboration skills.
• Strong Excel skills
• Strong numerical skills and ability to handle large volumes of data
• 3+ years of Credit Control experience preferred.
• Fluent in Spanish or French is essential.