Food & Beverage Associate
Restaurant - Hilton London Bankside
Contract: Full Time
Salary: 12.90 per hour
Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.
Set in the heart of Bankside, just steps from some of London's most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar.
The hotel also features Bankside's largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event.
Job Description
As a member of our F&B team, you’ll deliver a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. You’ll be attentive to our guests needs from the moment they arrive, make recommendations and serve accurately and efficiently.
What We Offer
In addition, we offer:
- Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage
- Employee Recognition, Rewards and Events
- Recommend a Friend – £350
- Season Tickets Loan
- Cycle to Work Schemes
- Discount Chiropodist & Back therapy in the Hotel
- Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym
- Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc
- Opportunities to work and support our Local Communities
About Us
With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design.
You will find us very centrally located and within walking distance from several tube stations:
- Southwark tube station – 5-minute walk
- Blackfriars tube station – 5-minute walk
- Waterloo Station – 13-minute walk
- London Bridge tube station – 15-minute walk
Role in our Family
- Deliver an exceptional level of service through a relaxed and professional approach – checking in with guest at each course to ensure satisfaction
- Serve guest and passing on your excellent product knowledge of all food and beverage
- Work as part of the team, help-out your fellow team members where necessary
- Encourage the highest standards across all areas (customer service, hygiene, health and safety)
- Complete opening and closing duties, re-stock as required.
- Team-orientated
- Have a professional appearance at all time
- Positive attitude
- Good communication
- A passion for delivering excellent food and standards.
- Flexibility to respond to a range of different work situations
What Happens Next
Does the F&B Associate role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell you more about the Splendid Hospitality Group.
The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.
