Mercure George Washington Hotel Golf & Spa
Food and Beverage Supervisor
Hours: 40hrs contract
Salary: Competitive
We have an exciting opportunity for an experienced F&B Supervisor to join our highly successful team in at the Mercure Newcastle, George Washington Hotel, Golf and Spa, where you will receive a competitive salary plus amazing benefits which include discounted Food & Beverage and stays in our hotels, meals on duty, pension and a full uniform is provided.
As our F&B Supervisor, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
You will be expected inspire a high level of service throughout the F&B team and constantly monitor performance against our established brand standards.
As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below.
As an F&B Supervisor you have the following attributes:
- Previous F&B experience at Team Leader or Supervisory level
- Ability to lead and supervise the team
- Flexible to business needs
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Cover Duty Management Shifts
The main duties will include:
- Supervision of all Food & Beverage assistants
- Daily checks on all F&B areas ensuring standards
- Be an excellent team player
- Communicate and delegate tasks to the team
- Ensure compliance of standards
- Act as Duty Manager of the Hotel for most shifts
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist F&B Management with training and development of team members
- Comply with hotel security, fire regulations and all health and safety legislation
- Ensure all F & B areas are on the best standards of cleaning and any maintenance issues are resolved
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Mercure Newcastle George Washington Hotel, Golf and Spa is the place for you.
Job Types: Full-time, Permanent
Expected hours: No less than 40 per week
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Experience:
- Hospitality: 1 year (required)
- Supervising: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
