Executive Assistant to CIB Chief Operating Officer

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We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: Executive Assistant to CIB Chief Operating Officer

LOCATIONS: London, Manchester, or Birmingham

HOURS: Full Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in London or Manchester.

JOBSHARE: Applications welcome

About This Opportunity

Do you love a challenge, thrive on change, enjoy working in a high-paced environment? If your answer is "absolutely", you may be the person we're looking for!

As the Executive Assistant to the Corporate Institutional Banking Chief Operating Officer (CIB COO) you'll provide executive support at GEC-1 level, reporting directly to the Chief Operating Officer and act as their ‘trusted advisor’. This role will support the delivery of a variety of activities for the CIB COO and wider leadership team, whilst building constructive and mutually beneficial relationships with key partners across the business at all levels.

The CIB COO is the ‘engine room’ of the Corporate and Institutional Bank, with over 1200 colleagues, and business areas ranging from operations, strategy, and technology. We're on a transformation journey working a pace to deliver our group purpose of Helping Britain Prosper, and as such plays a pivotal role to the success of the Corporate Institutional Bank.

We're looking for someone who is highly organised, motivated and enjoys working in a fast-paced environment. You'll demonstrate good judgement plus excellent relationship building, communication, influencing and stakeholder management skills.

Your responsibilities will include:

Executive Support

• Support the CIB COO in preparing, analysing, and reviewing a range of reports, papers and presentations, including those at Board level.

• Co-ordinate delivery of CIB COO office projects ensuring alignment with Group and business strategy, using networks, and delivering as a team.

• Business partner liaison and management; including building credible relationships across CIB COO and key contacts e.g. Finance, People Partner, Risk, GCA. Ensuring these relationships are positive and constantly improve our connectivity and reputation across the Group.

• Manage high volume, high priority inbound queries and requests in an efficient and timely way.

Business Management

• Leading the CIB COO Office, whilst building a close working relationship with Business Support Manager community.

• Champion and find opportunities that will support / improve the wider objectives set for the business, driving continuous improvement.

• Ensure compliance with policies and guidelines together with all relevant regulatory and statutory requirements, implementing and tracking actions to safeguard the business.

People & Culture

• Facilitation of business communications, encompassing both routine correspondence and ad hoc messaging, as necessary.

• Drive our colleague centric culture and people agenda, maintaining a view of colleague feedback, activity across workstreams and co-ordination of CIB COO People Forum.

• Leading on the organisation, budgeting, and delivery of internal colleague events.

• Champion our performance frameworks, ensuring line managers are equipped with knowledge and tools to support talent development and colleagues back to best.

Why Lloyds Banking Group

If you think all banks are the same, you would be wrong. We're an innovative, constantly evolving business that is shaping finance as a force for good. A bank that is empowering its people to innovate, explore possibilities and grow with purpose.

What You'll Need

• Previous experience of running a COO office within Financial Services.

• Highly organised, effective planning and prioritisation skills.

• Attention to detail and the ability to work at pace and manage conflicting priorities.

• Excellent presentation and writing skills.

• Great interpersonal and relationship building skills, coupled with the confidence and creativity to communicate to a range of audiences including senior executives.

• Demonstrate initiative and independently complete assigned tasks.

• Knowledge of the CIB Business is desired but not essential .

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.