Job Summary
We are looking for an enthusiastic and reliable individual to join our team as an Event Operations Assistant. You will be responsible for accurately timing various sporting events across the UK using our chip timing technology. This is a great opportunity for entry-level individuals looking to gain experience in the events industry and be a vital part of event operations.
Pay
Annual agreed salary of £10,000 - £15,000 based on experience or suitability for the role.
Requirements for the Role
- Must have access to a reliable internet connection for remote work assignments - Must be available to work a minimum of three weekends (Saturday and Sunday) per month - Must have a full standard manual UK driving license
- Ideally, have held your driving licence for at least 2 years and have no more than 6 points - Time management skills and the ability to work in a high-pressure environment - Excellent organizational, analytical, and problem-solving skills.
- Willingness to work unsocial hours for events and to travel across the UK.
- Ideally, in communicable distance of our office based in Manchester (North Site) or Letchworth Garden City (South Site)
- Proactive, professional attitude when interacting with event organisers, participants, venue managers, and race adjudicators, with an ability to work on your initiative with minimum supervision.
Key Responsibilities
- Set up and operate timing equipment effectively at assigned events
- Ensure accurate recording of participant data and timings is collected, then transferred onto our operating system (Racetec)
- Coordinate with event organizers and participants accordingly throughout each event to ensure a seamless experience
- Represent Race Timing Solution's core values and be professional when involved in any aspect of the company's responsibilities
- Troubleshoot any technical or physical issues with timing equipment at the (training is provided on this, and a fantastic support system)
- Complete the event set-up and clear down of all the RTS equipment in plenty of time to ensure the event schedule is not disrupted
- Support with any participant's inquiries raised on-site promptly and in alignment with the company-trained expectations
- Report any issues or concerns with the RTS equipment to your Team Leader or the Operations Manager via the feedback system.
- Provide honest event feedback, to support the company and individual development - Achieve the expectation to time over 70 events per annum, of which all events are assigned (mainly a Sunday)
- Coordinate with the allocated Team Leader and Operations Manager for the event assignments to be completed weekly, and attend all 1-2-1 meetings with the Team Leader or Operations Manager - Complete the online training provided when onboarded with the company in the allocated time frame - Achieve the monthly KPI set by my allocated Team Leader and Operations Manager, which will be subject to experience
- Complete all administrative assignments Monday-Friday in the required time frame. - Respond to customer inquiries daily (company response timeframe is 24 hours)
Benefits we can offer you
- Hands-on event experience and knowledge of how to time sporting events from fun runs to the highest level of athletic competitions
- Clear company progression development plan with the opportunity to grow in experience and pay-per-event
- Access to a company van for events when required
- Fuel is reimbursed by the company for any travel to events
- Accommodation for events is covered by the company when required.
- Great opportunity to social network with other event coordinators and sporting athletes - Fantastic company reward system for competitions
- Company Loyalty Scheme
- Company branding and clothing packages provided for events
- Optional Bonus packages based on KPIs
What to Expect Once You Have Applied?
Step 1
If we think you could be a good match for our team, we will invite you to an informal chat with one of our Team Leaders. This may be in person at an event or online, which is a great opportunity for us to get to know you for a brief chat and for you to get to know us.
Step 2
This is a formal interview with the Operations Manager. This will consist of some questions from realistic event scenarios to see if your response aligns with our company expectations or important brand values.
Step 3
If you are successful, you will then be welcomed to the team and complete an onboarding process for training and become a new starter. We wish you the best of success in being able to join our fantastic team.
A little bit about us
We are partnered with one of the largest companies that time events across the UK and have over 50 years of collective experience within RTS in timing events. Race Timing Solutions Ltd is one of the country’s leading Sports Timing companies. We have been providing race times and event equipment hire for various sports events across England, Scotland, and Wales for over 12 years. Events such as Triathlons, Marathons, Obstacle Course/Mud Races, Cyclocross, School and Charity Sportives, etc.
We are looking for staff to join our part-time event support teams and assist in providing timing, results, and equipment to events across the UK on weekends. One of our core values is that we work as one unit and are very determined to support every member of Race Timing Solutions (RTS), to create an excellent
work and home life balance. Although this position is part-time, should we see you fit well into the company, then we will always look for opportunities to bring people on full-time where possible. We are a massive believer in creating a strong community and have built a great career structure with unlimited potential to accommodate whatever drives you.
Some of the highlights of the past 12 months within the company have included:
● Provided chip timing services at the 2024 Doha Marathon.
● Delivered chip timing services at McLaren Technology Centre as part of an employee-run.
● Provided chip timing services at all races for the new ‘TopFlight’ run series organised by RunThrough throughout 2024 and live stream on YouTube.
Job Types: Full-time, Part-time, Zero hours contract, Graduate
Pay: £10,000.00-£15,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 75% (required)
Work Location: Hybrid remote in Letchworth SG6 1JT
Application deadline: 23/06/2025
Expected start date: 30/06/2025
