Liaising with the Business Change analysts and RBAC team to understand the workflows of the role-based lesson plans across all areas of MEH, including medical, clinical and administrative; registering patients and referrals, outpatients, day stay and inpatient wards, A&E, theatres, order comms, ePMA Attend Train the Trainer sessions, to learn the new software, workflows and processes Create e-learning modules under the guidance of the Instructional Design Lead, including updates as required Create user support documentation under the guidance of the Classroom Training Lead, for example user guides, quick reference guides, etc, to a high standard, including updates as required Work alongside the LMS Lead and the Training & Engagement Lead to ensure classroom training is recorded accurately on the LMS Attend events around the Trust to promote the EPR Assist with the population and maintenance of the training environments Deliver consistent, structured and quality assured classroom training, under the guidance of the Classroom Training Lead, to super users, floorwalkers and end users. This will take place at several locations around the Trust network Conduct pre-training assessment and post-training evaluation Co-ordinate and prepare training facilities prior to training delivery Ensure that user attendance records and other training administration is accurate and kept up-to-date Deliver pre go live support utilising classroom, Teams and deskside methods Provide post go live support in the form of floorwalking, deskside training, telephone and Teams support (list is not exhaustive) To liaise with clinical and non-clinical colleagues who have the knowledge and experience to resolve issues as required Assist other program workstreams, as required Understand the EPR users and their objectives, and how education, training and development can help achieve these objectives Contribute to the effectiveness of learning within the health community Maintain professional conduct, including appearance, at all times Ensure the Trusts values are embedded throughout the project Comply with all Trust policies, procedures, and protocols

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