Location: London or Remote within the UK
Narvar is hiring. We're looking for a results-driven Enterprise Account Executive to lead revenue growth across the EMEA region. In this role, you will be responsible for acquiring new logos, expanding relationships through upsell and cross-sell, and managing renewals to ensure long-term customer value. You'll focus on helping top retailers elevate the post-purchase experience across tracking, returns, notifications, and shipping protection.
This is a strategic, consultative sales role ideal for someone with a strong enterprise mindset and deep understanding of the European eCommerce landscape.
What You'll Do:
- Own the full customer lifecycle: new business, upsell, cross-sell, and renewals
- Prospect and close new logo opportunities across EMEA enterprise accounts
- Build and maintain strong relationships with executive stakeholders (CIO, CDO, VP eCommerce)
- Manage complex sales cycles and tailor Narvar's solutions to each customer's needs
- Collaborate with internal teams (Solutions, Product, Marketing) to deliver customer value
- Accurately forecast pipeline and consistently exceed quota targets Represent Narvar at industry events, conferences, and customer meetings across EMEA
What We're Looking For:
- 7–10+ years of enterprise SaaS sales experience, with a focus on eCommerce or adjacent technology
- Proven success selling to enterprise accounts with average deal sizes exceeding €200,000 ARR
- Deep understanding of post-purchase solutions (tracking, returns, customer communications, shipping protection)
- Familiarity with the European retail and eCommerce landscape, including market dynamics and key players
- Demonstrated ability to manage full-cycle enterprise deals from prospecting through renewal
- Experience working with eCommerce platforms such as Salesforce Commerce Cloud, Magento, Shopify, or BigCommerce
- Strong communication skills and ability to navigate both technical and business audiences
- Proficient in Salesforce, Gong, and modern prospecting tools (e.g., LinkedIn Sales Navigator, eTail Insights)
- Bachelor's degree required; multilingual skills are a plus
Join us at Narvar and help shape the future of post-purchase experience across Europe.
Why Narvar?
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail's most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1400+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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