Dispatch Production Assistants - Late Shift

Dispatch Production Assistant – Late Shift (New Role)
Location: Gateshead
Salary: £27,600 per year (£15.16 per hour) - inclusive of 20% shift allowance
Contract: Permanent
Holiday: 26 days plus bank holidays
Hours: 35 hours per week (Monday to Friday, 3:00 PM – 10:30 PM)

Are you looking to join a mission-driven organisation where your work truly makes a difference?

Due to the exciting expansion of our services, the Royal National Institute of Blind People (RNIB) is launching a brand-new late shift, and we're looking for dedicated Dispatch Production Assistants to join our team in Gateshead.

At RNIB, we’re proud to be one of the UK’s leading charities, supporting nearly two million people affected by sight loss. Join us in making everyday life more accessible and inclusive.

What you'll be doing:

As part of our Production Services team, you'll help ensure the timely and high-quality dispatch of accessible format documents. This hands-on role includes:

• Following established production procedures across areas such as dispatch, braille, secure pin room, audio duplication, and print services.
• Operating specialist production machinery and carrying out basic maintenance.
• Assembling print and accessible format materials, ensuring consistent quality control.
• Performing final proofing and quality checks against agreed standards.
• Managing workloads in a fast-paced, high-volume environment while meeting service deadlines and maintaining quality.
• Supporting a safe workplace by adhering to all health and safety policies, including PPE use.

What we're looking for and how to apply:

To apply, please submit your CV and Supporting Statement which evidences:

• Your ability to work in a production environment, with specialist production machinery, equipment and software.
• Experience of working within a customer facing environment.
• Experience of working within a team.
• How you organise your time, prioritise workloads meet deadlines and multitask.
  An example of when you've suggested improvements to operational process/implemented change to enhance customer experience.
• An example of how you've communicated effectively - verbally and in writing.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

Successful candidates must undertake an international sanctions check, a credit check and a basic DBS check. Additionally, candidates must provide evidence of continuous employment or income history for the past three years. Job offers are conditional upon satisfactory completion of these checks.