☆ Requirements
▪︎ Good computer skills
▪︎ Ability to multitask
▪︎ Great time management
▪︎ Knowledge of local area
▪︎ Excellent customer service and communication skills
* Flexibility
▪︎ No experience is necessary, as full training is provided
☆ Job Description: As a dispatcher at My Cab, you will be responsible for taking bookings over the phone and dispatching the bookings to the drivers available. It is your responsibility to ensure a timely and efficient service for our customers.
☆ Key Responsibilities
▪︎ Answering the phone calls and taking the bookings from customers.
▪︎ Providing excellent customer service and referring to the manager on matters
▪︎ Using a data system to input and dispatch bookings.
▪︎ Prioritising important bookings, whilst keeping on time with all other bookings.
▪︎ Dispatching work to the closest drivers
▪︎ Updating information given, where relevant
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Language:
- English (required)
Location:
- Crewe CW2 6AD (preferred)
Work Location: In person
Reference ID: Taxi Dispatch Operator
Expected start date: 19/06/2025
