Responsible for the technical support, administration and development of the University’s local communication systems and cloud-based service provisions. Carrying out configuration, pro-active monitoring, maintenance, support and development tasks, as is necessary, to ensure their effective security, operation and availability.

What you’ll be doing:

• Acting as a subject matter expert for Cardiff Met’s wired and wireless services, telephony, and IT security systems within the network team’s area of responsibility. Work within Cardiff Met and with suppliers to evaluate, design and/or conduct architectural reviews and advise on IT technologies, technical requirements, service implications and costs, ensuring IT security best practice is considered throughout each phase.
• Configuring and administering the University’s firewalls and Network Access Control system, following best practice and departmental procedures. Managing and supporting IT infrastructure equipment, where necessary working in secure data centre areas, to carry out hardware installations, repairs and upgrades.
• Taking ownership and responsibility for solving complex technical network, telecommunication and cyber security issues, co-ordinating service providers, technical staff and user representatives, where necessary. Analysing and diagnosing faults and implementing robust and innovative solutions to resolve them.
• Providing management and pro-active monitoring for services and systems as directed. Carrying out regular audits of firewall and network logs, identifying and implementing detection and prevention mechanisms. Assisting in scans and penetration tests to identify, remediate and mitigate against vulnerabilities. Ensuring network and firewall patch levels are managed and kept up to date.
• Performing risk analysis to ensure installations, system modifications and maintenance tasks take place to meet approved requirements, standards and time scales whilst maintaining agreed levels of confidentiality, integrity and availability.
• Researching, evaluating and recommending technologies to meet the University’s requirements and in line with the corporate IT standards and IT strategy where necessary producing costed proposals and/or reports.

What you’ll bring:

• Thorough knowledge of wired and wireless network and communications technologies and their application in a corporate environment, including knowledge of network routing protocols and Internet troubleshooting techniques.
• Excellent knowledge and hands-on experience of working with network infrastructures – such as WANs, LANs, VLANS, Routers/Switches, WLCs and APs.
• Excellent overall knowledge of IT security and technologies and their application in a corporate network environment.
• Knowledge of secure IT service provision with awareness of implications of changes and upgrades.
• Good knowledge and hands-on experience of working with security technologies – such as Firewalls, VPNs, file and session encryption and cryptography methods and web application security.
• Experience in working with firewalls in a corporate network environment.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days (pro rata if part time) (grade 6-9)
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact Us

For more information about the role please contact David Hills, on [email protected].

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

We use the person specification as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Job Details

School/Unit
Digital & Library Services

Location
Llandaff Campus

Salary
£38,205 to £42,978 per annum

Permanent

Post Type
Full Time

Closing Date
Sunday 07 September 2025

Interview Date
Thursday 02 October 2025

Reference
IT123X-NETWORK