Intro:
Creating and delivering a best in-class app experience that becomes one of the reasons why customers book and stay at Premier Inn. Through the application of agile product management methodologies, develop a digital product that enhances the customer experience and enables Premier Inn to deliver significant revenue growth. Ownership of the continuous improvement development process that is based on customer insight, market trends and key data analysis
Salary: £45,000 - £50,000 DOE
Location: Hybrid role minimum 3 days per week in office based at our office in Holborn, London (EC1N 2TD)
What you’ll do:
- Setting the objectives, definition and requirements of user stories, sprint planning and other agile ceremonies working with Product Managers and Engineering colleagues
- Brief UX to develop journeys and designs that support features well. Work with development teams to establish and document technical details needed for user stories. Work with QA, test and release teams to ensure all features are of the highest quality and delivered bug free
- Own the app customer experience, using comprehensive knowledge of the customer to analyse the key in-app metrics across the conversion funnel, ensuring backlog delivers against these KPIs
- Collaborate with wider teams across Commercial and Brand to drive input and awareness of optimisation and development roadmaps, and building understanding of the trade offs between time to market, scope, business context and risks
- Established set of Product development best practices methods to define requirements
- Use of analytics and KPIs to define Feature and Product Goals
- Excellent communication, ability to translate customer and technical concepts
- Strong instinct for great design and usability, always searching for next customer insight
Our brands speak for themselves, but that’s down to the work that our Marketing team put in. Creativity and innovation allow us to elevate our brands, gain new guests and keep our regulars coming back for more. From producing branded adverts that showcase our ever-changing hotel rooms, right through to promoting new launches, B2B and collaborating with Media agencies to deliver different digital campaigns, you’ll be there using insight, data and strategy to get our brands noticed.
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We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.
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