Pay Level: 6 + Market Supplement | Slough location | Full-time permanent role
Join our Digital Team as we revolutionise how 150,000+ Slough residents access council services. You'll be the technical architect behind user-friendly digital solutions that streamline workflows, reduce costs, and genuinely improve people's lives.
What you'll be doing:
Build accessible digital services using Jadu XFP and low-code platforms that meet GDPR and WCAG standards
Design user-centered forms and workflows through collaborative working with service teams to create seamless resident journeys
Create powerful integrations connecting back-office systems via APIs and webhooks to automate processes and reduce manual work
Lead user testing and research to identify issues and continuously improve digital services based on real user feedback
Champion digital innovation by staying current with sector developments and implementing cost-effective solutions
Mentor and coach junior team members while working on digital transformation projects that migrate legacy systems
Monitor and maintain cloud and on-premises systems, ensuring optimal performance and resolving technical issues
What you'll have:
3+ years ICT/Digital experience in similar-scale organisations with a track record of delivering results
Proven hands-on experience building, testing, and publishing web forms within Case Management Software like Jadu or Arcus
Strong programming and configuration skills using a range of tools to deliver organizational outcomes
User testing expertise - you know how to conduct research, identify digital journey issues, and remedy them cost-effectively
Collaborative problem-solving approach with skills in analysing complex issues and working with diverse teams
Degree-level qualification (or equivalent experience) in coding, design standards, or relevant technical discipline
Understanding of SEO, web analytics and best practices for user journey development
Awareness of the UK Digital landscape including GDS standards and local government digital transformation
What we offer:
We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard.
Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director.
Alongside a competitive salary, we provide:
- 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years’ service and 33 days after 5 years’ service.
- The Local Government Pension Scheme
We offer a wider range of great benefits including:
- Flexible and hybrid working options to promote work-life balance
- Our commitment to equality and diversity through a range of employee networks
- Wellbeing initiatives
- Tax - free childcare and childcare services
- Season loan ticket - to help with the cost of your rail / bus journey to & from work.
Interested?
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks.
Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer.
We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email [email protected] quoting the job reference – our Accessibility Statement has more information.
How to Apply:
Please click on the apply button below to submit your application. We look forward to hearing from you!
